[Resolved] Indianmoney.com — It is a cheating company, pakka fraud | |||
I have registered and paid them Rs.3800 for 15 leads. They have sent 6 to 7 leads, all these are non convertible people. I think they have few known people or its employees phone nos are shared with us, they atted our first call, later either they do not receive or they will say that they do not require insurance. I think it is a pakka fraud company. They do not behave properly after receiving payment from us. My sincere advise is not to subscribe and get trapped. JMRAJA Was this information helpful? | |||
Mar 8, 2019 Complaint marked as Resolved Apr 22, 2014 Avinash-IndianMoney's response Dear Raju,
This is Avinash, Manager - Administration, from IndianMoney.com. I here by request you to call me on [protected] if you have any problem with our services. We will be very happy to resolve your problem.
Once again, we would like to clarify that we only provide leads of those customers who have expressed interest in buying different kinds of Financial Products with their consent. And 100% of the conversation we have had with them is been recorded and can be made available to you, if you wish. We further clarify that all leads are transferred to you only after taking their consent.
We are running this business since 5 years and we are serving over 11000 Professionals across the country with quality leads. We believe in "Your Success is our Success". We have thousands of Associates who are buying leads continuously since last 2-5 years. We can even give you their references, if you wish.
Further, we would like to clarify few things.
1. We are a Private Limited company incorporated on 18th of Sep 2008 and we are running this Business since 4+ years,
2. We are a team of 150 Employees, 11000 Associates and over 5 lac customers
3. We are in the heart of Bangalore city, having our Registered and Corporate Office in Lalbagh Road Bangalore
4. Also, we have the voice recording of all the leads given to you, hence, even if you go to Supreme Court, we have sufficient proof to produce and prove that we have done our job with utmost sincerity and honesty.
Hence, we dont have to do all these to cheat you and make few thousands. We kindly request you to respect us and have faith in us.
Please call us, we would like to talk to you and talk to you forever to serve you with best leads.
Note: I am reachable all days between 8AM to 8PM.
With Best Regards
Avinash
Manager - Administration
Verified Support Feb 05, 2019 IndianMoney.com / Suvision Holdings Customer Care's response Dear Raju, If you are facing any kind of difficulties then we would kindly request you to share your contact details on inbox to address your concern on high priority. --- Team - Associate Care | |||
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+91 22 6181 6111
+91 80 4268 7207
No. 50, Vinay Arcade, K H Road, Shantinagar, Bangalore, Karnataka, India - 560027
so i just did what she said and my another 5, 000 rs got deducted from my bank account through net banking.
so when i said that lady that see i told u na that it will be deducted so she was saying that sir you must have done some mistake otherwise it could not happen and she was not accepting her mistake. so i asked her to give call to her senior out there so after saying so much time she gave call to her senior, so he was also like sir aapka hi mistake hoga otherwise it could not happen, and when i asked for refund then they said 'no' we don't have refund policy. so i argued so much but they were not ready to accept their mistake or to give me that extra 5, 000 rs refund.
Then that manager told me that don't worry sir will give you 20, 000 rs balance in your lead market account against your 10, 000 rs payment, and will help you to cover your this money in few days by providing very good leads and will be in your constant touch . so i said okay because i had no other option then too say 'yes' .
And things started worsen after that because no one was calling me or providing me the leads, not even that senior or even my Account Manager who gave me the fake promises at the time of taking payment from me. i was the one who used to call them for leads so for first few days they were like sir will provide you in sometime please wait but nothing happened.
and now read this which i am going to write...
1) when i started buying leads manually from Lead Market application from mobile, you won't believe it what happened then, i bought one lead mentioning requirement of health insurance but when i called him he said who told you i m in need of this i want a car loan, so i was like what this back office people are doing sitting there.
2)then once i bought term insurance lead and when i called him he said sir i don't have money to buy insurance, i am a watchman(security person) in a under construction building in Dahisar (Mumbai), i don't have capacity to buy it, it was indian money people who got his no. from somewhere and contacted him and after saying 'no' this people add his name into lead system and putted on sale.
3) and another case is i bought one lead mentioning health insurance and when i contacted that lady she was like i don't want health insurance but i want personal loan... so i was like freak what is happening here...why this people are putting fake leads...
this above are few cases but there are few more to say but i don't want to streach more...
so then when i called that senior manager their and told about this then he said sorry will replace you with another leads in sometime, u just give replacement request from your mobile app... and i did the same but it got rejected by their back officr team so then i called him but he didn't pick my call and it's been 5-6 days i have not got replacement till now...and that senior manager and account manager both are not picking my calls... one day i called him 30 time continuesely then too he didn't pick up.
then one day i tried from another number then he picked so he was also shocked after hearing my voice and told me that sorry sir i was busy in some work that's why was not picking the call, now i am going to replace your lead in sometime just give me call after 15 min.
so when i called him after 15 min he again started not picking call...even was not picking my call from that another number...
so then thought let's talk to customer service department and do the complain of this. so i called them so they were also not accepting their mistake and were saying that there is nothing fault from our side, you must have done something wrong in talking to them ...that back office lady was teaching me to talk that how you should approach some one if you buy health insurance lead and they want any other product like car loan or personal like your case.
so they were not also ready to accept their mistake that they are the only one who putted fake leads in the system and now blaming us customer to accept this.
This all thing i have experienced in last 10 days[protected] to[protected]...
now i am helpless ...that both senior manager & my account manager also not picking my call...
i think have lost my hard earned 10, 000 rs . in this cheating company...
my humble request to my dear friends from all over India is not to come into trap of this people and give your hard earn money to this people...don't even entertain this people when they call you to sell their this service...
Thanks...