[Resolved] IndiaRush / Arnit Retail — Awaiting refund - #[protected]

Jay2016

from Bengaluru, Karnataka

Address:

New Delhi, Delhi

I have been fighting for the refund of a saree (#1016) that was returned last August!
When I tried to return #1016 IndiaRush's computer was not allowing me to process the return on line. When I phoned I was told to send an email saying I am returning the item. So I emailed IndiaRush and returned the item along with another saree that was going to the same company -Tiana Creation. They are acknowledging the receipt of one of the sarees but not #1016 which was in the same package. It has been over a year ...
IndiaRush and the suppliers they are dealing with are all crooks. Try calling IndiaRush and you will find out ... good luck getting through to them!!!

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Mar 29, 2017

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Sep 23, 2016

Updated by Jay2016 I mean AUGUST 2015 - I have been waiting for over a year!

Sep 28, 2016

Updated by Jay2016 I HAVE BEEN WAITING FOR A REFUND SINCE AUGUST 2015 ON ORDER #[protected]!!!
THE ITEM HAS BEEN RETURNED, YOUR VENDOR HAS RECEIVED IT SO WHY WOULD YOU NOT REFUND ME MY MONEY??????

Verified Support

Oct 04, 2016

IndiaRush / Arnit Retail Customer Care's response Dear Jaya,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, We have escalated your case to our concern team once again today. Team will get back to you on priority.

Thanks & Regards:
Team IndiaRush.
Need Help ?
[protected]@indiarush.com
+91 [protected] (10am-7pm)

Oct 06, 2016

Updated by Jay2016 By the way, my name is not "Jaya", but that is besides the point - all I want is my refund that I have been waiting for since August 2015.

Oct 22, 2016

Updated by Jay2016 You have escalated my case ... so, what is happening to it now? As I mentioned, I am waiting for this refund since AUGUST 2015.

Nov 09, 2016

Updated by Jay2016 At least have the courtesy to respond Indiarush.

Verified Support

Feb 22, 2017

IndiaRush / Arnit Retail Customer Care's response Dear Jaya,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, We would like to inform you that we have already processed the refund of INR 999, Ref No#[protected] on[protected], we request you to kindly check for the bank details.

We value your business with us

Best Regards

Team IndiaRush

Need Help ?
[protected]@indiarush.com
[protected]am-7pm)