[Resolved]  IndiaRush — Incomplete product delivered

Address:New Delhi, Delhi, 110030
Website:www.indiarush.com

i have ordered product(order no[protected] from www.indiarush.com and paid 2499 through internet banking on 9-1-2016. After successfully paid product delivered to my adrress on[protected] but once i open the package i found it was incomplete, i ordered saree with blouse but inside the package i only found designer blouse n saree was missing then i called the customer service but the straight away denied and said that they sent complete product.Now I want my back in my bank account
Now i want consumer forum to help to sort this out n banned indiarush. Please suggest me for further process.
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Jan 29, 2016
Complaint marked as Resolved 
Hello i have ordered product(order no 100182282) from www.indiarush.com and paid 2499 through internet banking on 9-1-2016. After successfully paid product delivered to my adrress on 15-1-2016 but once i open the package i found it was incomplete, i ordered saree with blouse but inside the package i only found designer blouse n saree was missing then i called the customer service but the straight away denied and said that they sent complete product. Now i want consumer forum to help to sort this out n banned indiarush. Please suggest me for further process DamageOccured Delivered incomplete product. Required Relief I want my money back in my bank account. And i want shut down indiarush online site so that no more customers get fooled anymore. Email id- [email protected] Ph.no. 8860870631
IndiaRush / Arnit Retail customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2016
IndiaRush / Arnit Retail Customer Care's response
Dear Nandini,

Greetings from IndiaRush!!!

We apologize about the inconvenience caused to you, This is regarding your order number#[protected], We like to update you that we have done the cross check with our vendor and they have confirmed to us they don't dispatch product separately blouse always attached with saree, You may also cross check your product weight on courier website it's mention around 0.70 KG. if you still have any concern feel free to revert us back on [protected]@indiaRush.com or you may contact us on #[protected].

Docket Number SRTIDRP118749

Courier website url http://gojavas.com/docket_details.php

Thanks & Regards:
Team IndiaRush.
Verified Support
Feb 01, 2016
IndiaRush / Arnit Retail Customer Care's response
Dear Nandini,

Greetings from IndiaRush!!!

As we have already reverted you in our previous e-mail that we have delivered you the complete product, So amount cannot be refund. kindly bear with us for the late revert.


Thanks & Regards:
Team IndiaRush.
Complaint comments 

Comments

Many times i have mailed for my refund amount, it's already 25 days crossed, worst shooping exp with indiarush
Still i m not receiving my money then why u r said that your complaint is resolved????? I want my money back in my bank account asap.
I know u told me earlier but whatever i have received was incomplete...
I have only received blouse peice not the saree and i paid for the both but u just send me the blouse peice so its better to take this back and refund my money asap.

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    IndiaRush / Arnit Retail Phone
    +91 11 4083 4083 [Customer Care]
    IndiaRush / Arnit Retail Address
    630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
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