[Resolved] IndiaRush — Payment not received for order no[protected] from indiarush | |||||
Hi, This is to inform you that I ordered a dress material with order no[protected] cost of Rs 1749/- on the 20th september 2015. I did not like the color of the dress So I returned the dress by seding the return request.They had done the reverse pick up on 13th oct 2015.So according to the policy of India rush they should return the money to the Indiarush wallet within 5 to 6 business days.But today is 26th of november 2015, still I did not receive the money from there end.I called them so many times, mailed them also, but there is no response from there side.Would you please help to get back my money.Please do the needful.I am attaching the order status & the screen shot of received item from their end.Please find the attachment below. Thanks & Regards, Sumitra Sahoo email-sahoo.[protected]@gmail.com Was this information helpful? | |||||
Complaint marked as Resolved
IndiaRush / Arnit Retail customer support has been notified about the posted complaint. Verified Support Feb 05, 2016 IndiaRush / Arnit Retail Customer Care's response Dear Sumitra, Greetings from IndiaRush!!! We apologies for the inconvenience caused to you. This is regarding your order number #[protected], We like to update you we have given you the credits as your have raised the return request for the same. Same credits you have used in your new order #[protected]. Your case is resolved, If you still have any concern feel free to revert us back we are more than happy to help you. Thanks & Regards: Team IndiaRush. [protected]@indiaRush.com +91 [protected] (10am-7pm) Verified Support Feb 08, 2016 IndiaRush / Arnit Retail Customer Care's response Dear Sumitra, Greetings from IndiaRush!!! We like to thank you for your quick response, We are looking forwarded you to shop with us again in future. Thanks & Regards: Team IndiaRush. [protected]@indiaRush.com +91 [protected] (10am-7pm) | |||||
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+91 11 4083 4083 [Customer Care]
630, 1st Floor, Lane No 3, 1st Building, Westend Marg, Saidulajab, New Delhi, Delhi, India - 110030
Apologies for the late reply.The issue raised by me for Indiarush site is resolved.I got my money back & I used the same in the IndiaRush account.So from my side there is no other issue.
Regards,
Sumitra Sahoo