Indiatimes Shopping — Duplicate product

Address:	New Delhi, Delhi, 136118
Website:	m.shopping.indiatimes.com

Hello sir, there was a sale going on indiatimes shopping where watches were sold at rs1 with different delivery charges. I ordered polo watch with cod and paid total amount of 318rs on delivery of watch. But the watch was duplicate without any bill. I complained to indiatimes shopping about the duplicate watch. They asked me to Courier back the watch to them. They would pay me back the amount of 318 via cheque and i will get times gift coupon for my courier charge. I did courier them back with indianpost and informed them via email with my courier tracing id. I kept on asking them via email have they received the product. They neglected my mail. After 6 days i made a call to them. The customer care executive told me that they got courier without watch in it. I said why havent they tried to call me when they recived courier without watch they said they tried once but my number was not reachable. Missed call alert is activated on my phone they haven't called me. All that india times shopping do is just sell duplicate product without bill and one when complaints them they ask to courier back the product and upon getting the product back they say they received courier without product.