Indiatimes Shopping — Product not delivered

Address:

Panipat, Haryana

I placed an order (order number [protected]) that consists a book on 20th June 2015. The product did not delivered within the time frame. I raised couple of mails regarding this issue. They assured me to deliver the product but it was not delivered. Several times I called customer care, but I got only assurance. I have paid the amount using debit card. Now neither they are delivering the product nor they are refunding the amount.