Indigo Airlines — 6E-426 on 4th March 2015 delay

Address:

Mumbai City, Maharashtra

It gives me pain to say that once upon a time doing great airline services is ruining up everything. This is not my first bad experience with Indigo airlines but 5th one in a row which forces me to write this message. My PNR # ZFWD5R flying on 6E 426 on 4th March 2015 where the flight got delayed by more than 2 hours and the information was shared after the departure time i.e. we have received message at 6.27pm that flight has been delayed by 2 hrs. not only that flight actually departed at 8.15pm exactly 2hrs 10mins late from the schedule time. Also I would like to bring to your notice that there were many other flights from Bengaluru to Mumbai scheduled and departed on time then why were we not adjusted in any one of those. Also inefficiency of ground staff to handle this kind of pressure from a reputed airline like Indigo was surprising. Because of this delay I had missed couple of my important appointments which has affected my business and I feel that indigo is highly responsible for this act.