Indigo Airlines — Theft done from luggage

Address:New Delhi, Delhi, 110 037
Website:Indigo

HI Team, I would like to bring into your notice the THEFT that has taken place by breaking the lock from my Luggage bag after it has been submitted at secutiry checkin and collection of Boarding Pass.(at DELHI T1 D Airport) Theft was done from wallet kept in the luggage bag : Cash 18, 000/- (INR 8, 000 and GBP 100 Pounds) I was travelling from Indigo Flight Indigo Flight 6E 703 Date : 15th Nov 2015 Time : 2200 Hrs Airline PNR YEV86H Passenger Details : Hitesh Tak I was given the boarding pass and my bag was submitted from near the couter where the lady person (Name : BASANTI) was sitting how i know the lady name..?? Situation : I prefer middle seat, hence when I was collecting the boarding pass I had specifically asked for a middle seat so the Indigo person did a pen scratch and done a over writing and changed my seat, which during secutiry check the police man said me to get a stamp on it, so i had came back to ask for a stamp, which she then reprinted my boarding pass hence i saw the name on the badge on her dress so i remember the name I have provided all the details I had, I request you to please check the secutiry cameras and help me know where this theft has taken place, and to track in the video right from the point i had submitted my bag at the collection of the boarding pass to the point it was submitted to the airplace at Delhi. I would also be doing a FIR against YATRA/INDIGO for such a waste experience of mine and can you also help me guide or suggest how we have to take this case ahead and how can i recover my lost amount. Being at a lead position and a corporate employee, I am a frequent traveler and by company visa I had visited to United kingdom also last year, of which 100 pounds given by Accenture company to me were left with me to be used next time I visit which was kept in the wallet in the luggage bag. and, now that also got stolen so I have already escalated this to my Company Accenture HR and zonal/divison/India heads to BAN all the corporate flight bookings via INDIGO hence forth. Thanks and Regards Hitesh Tak Accenture Service Pvt Ltd. (Chennai Division) Perungalathur Chennai Phone : [protected]
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