[Resolved]  Indigo Airlines — worst behaviour from ground staff

dear sir/madam, i travelled in your flight from kochin to chennai on 12th of sep 2014. it was the first time in my life i used a flight to travel to my destination, since i was travelling for the first time i didnt knw about where to give my luggage . as i saw many travellers for the same flight carrying thier luggage with them, even i did the same. my bag was a bigger bag, and when i went for boarding the plane, i noticed that my bag wont fit in the luggage space above the passenger seats. then i told your ground staff mr.nithish that i did not know that luggages should have been given to the staff in indigo counter and i told i am first time travelling in a flight, , then mr.nithish started shouting at me, , "telling dont you know all this basic things" and was shouting at me and at last he took the luggage . i felt very bad with your people doing like this to a first time passenger, and i am sorry to say that i wouldnt use your flight anymore and wont let any of my friends to use it either. very bad indigo..very bad. especially mr.nithish ground staff for indigo in kochin had a very bad behaviour.please give them training for basic things.. remeber without customer no business!