Gati Kwe — Non delivering the shipment | |||
I have placed the prepaid order via paytm as one 97 by docket no :[protected], assured delivery date is 25 sep 2015 and gati courier executive asking money rs. 11884 / - and they will updating the fault information in tracking history as 1.Undelivered due to concerned customer / person not available at destination city (On 25 sep 2015), 2.Undelivered due to customer request another date of delivery at destination city (26 sep 2015), And they are changed the assured delivery as due to "customer request another date of delivery" whats happening in this gati,,, the worst i am facing And destination city is warangal Am sharing the screen shot of tracking details also Was this information helpful? | |||
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Gati-KWE customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
406183357 AWB - Parcel not deliverd
Gati has no clue where my parcel is!! They are trying to search for the last 4 days and i get some random updates from them!. Useless company!Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 40 2784 4284 [Head Office]
+91 71 2272 9928 [Customer Care]
+91 40 7120 4284 [Head Office]
Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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Individual — Delay & Call back representative was Rude
Complaint 1 Assured Date is 30 June, called Gati on 29th June to confirm for any change. Got confirmation will be delivered by 30th June. Called today (30th June) it was stated that delayed. Complaint 2 Gati Person gave call back from Number[protected], was very rude & said she will cancel the order. Why should customer cancel, if Gati is unable keep up commitment. Poor service & worst call back service representative.