Askmebaazar.com — Non receipt of LED bulb ordered through Askme bazar

Address:

Ratnagiri, Maharashtra

Subsequent to my complaint regarding nonreciept of LED bulb ordered for Rs 299 from askme bazar vide order ID AB3417433 dated 6 Jun 15, just now, I recieved a phone call from mobile number [protected], introduced himself as customer care executive of Ask me bazar and he is ready to refund my amount for which he needed my credit card number, expiry date, cvv number, etc. As these kind of information is never passed through phone, I declined to pass it.Instead, I requested him to make reverse payment by the same gate way through which they received my amount. He said it is not possible for some technical reason. In this regard, I request you to respond me back through authorised mail id to confirm that:-(1) Is this the way to refund the amount? (2) how a customer can be safe from fake call asking for credit card details( 3) If I send my SBI savings bank account number with bank address and IFS code, will you be able to refund the amount.

Anticipating immediate reply

Regards
G Prem Kumar
[protected]@gmail.com
Mob:[protected]
01 Aug 15