Hp Gas — Even after delivery of last 2 subsidies cylinder i've not got money till now.

Address:Kolkata, West Bengal
Website:www.hpgas.com

i've received my subsidy cylinder on 11.07.15. After that hpcl sales officer mr. Siddhinath jha(193337) has blocked my gas connection due to multiple connection.But i've only one gas connection in my name. Few days after he open my gas connection and also i've received another subsidies gas cylinder on 17.09.15. But tlill now both subsidy amount in in "payment on hold" condition as i've seen fron my consumer console. I've complain 4times and also contact so many times to mr. Jha over telephone. But till now he is doing no action. Also he gave me some assurances as you can see from my complaint details downloaded from hpcl website that my problem will solved in 7days, 10days etc... I've spent so many times. I sent email to him & also to the regional officer of hpcl mr. G. Mohon . But he also not responding. I think mr. Jha has not any right to harass the customer like me who haven't any fault. At the mean time 7days ago my gas dealer told me to submit my aadhar details to bank & them . I also do this because after a few days ago i received my e-aadhar. I've submitted in both place and within 1 days gas dealer and bank update my details in there system. As you can see in my consumer console which i've attached . I want my money back within 7days. Name- Bidyut Dey HPCL consumer id- 618056 uid[protected] Dealer- Deepshikha enterprises.(PH. NO. [protected]) Email- [protected]@hpcl.In [protected]@hpcl.In
+13 photos
Was this information helpful?
No (0)
Yes (0)
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
Sep 29, 2015
Updated by bidyutdey1982
5 minutes before someone call me from mobile no. [protected]. He told me that he is calling from HPCL. He want to refund my money within 5 minutes if I agree to give him my DEBIT CARD NO. But I didn't agree with him. Because, bank always told that not to share confidential details to anyone. Kindly tell HPCL to solve my problem and subsidy transfer must be start on continuous basis. And also give my money back within this week only.OO
Complaint comments 

Comments

Emp. code of Mr. Siddhinath Jha in 192227

Kindly tell Mr. Siddhinath Jha(192227) Sales Officer HPCL not to harass anyone again like me. Also tell him not to take this type of action against genuine customer like me and not to give fake assurances to customers.
Why HTC not responding till now. I think they're not worried about consumer complaints. Kindly tell them to take action urgently.
Why HPCL is not responding till now? I think they're not worried about consumer complaints. Kindly tell them to take action urgently.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hindustan Petroleum Corporation [HPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    3736
    Pending
    0
    Resolved
    1528
    Hindustan Petroleum Corporation [HPCL] Phone
    +91 22 2286 3900
    +91 14 1274 0087
    Hindustan Petroleum Corporation [HPCL] Address
    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
    View all Hindustan Petroleum Corporation [HPCL] contact information