[Resolved] Reliance — Sim not activated very bad experience | |||
Dear Sir, It is really very tough to express my bad experience with great reliable service provider-RELIANCE l, atleast for me over the period of more than 12 years. My other 3 postpaid Number I want to port Any other Network My name is Punam sharma and having an airtel connection with the number [protected] for office use. I think I got the connection around 15 days back. That time I was very perticular about the number 1142 and I purchase My choice number On June 02/06/2015 evening I went to Chandigarh Reliance outlet and applied for the prepaid number . I was told by office staff and Reliance custumer care that within 48 hours process would be done. On the same day I got prepaid sim and also I submit all my documents But even after 15 days no activation had been done after visitng every day to the same Reliance office. Then I lodged a complaint on[protected] with custumer care. After that Your office staff Swap My Sim :- [protected] And give new sim and ask me The Number is Activated after 4 hours My sim Number :[protected] but the problem would Not be solved Even on 9th June 2015 there was no activation, Sim is not Activated No Network in My prepaid Sim. Again I called up cust care. They clearly told me that, the connection is Activated But Your Validation is Pending But I have no Network Sim Cards So how Can I Done My Validation, so I Go again to you Reliance l Office And your office staff Ask me We send you case to Relaince Head office and the problem resolve by Head office And informe you by call on your alternate mobile number But I have no confirmation Call or Email by Reliance head office I Request to you please activate my number ;- [protected] in Prepaid Network my Number is Not Working From 16 Days I got so many Lose in my business deals I request to please Make my Fress Complaint And activate my number Now it is Tuesday. The result is ZERO, No activation, No solution what can I do now My No:- [protected] Sim Numbr :[protected] Punam sharma My alternate mobile number : [protected] Was this information helpful? | |||
Oct 16, 2016 Complaint marked as Resolved Verified Support Jun 17, 2015 Reliance Communications Customer Care's response Dear Punam, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Jun 20, 2015 Reliance Communications Customer Care's response Dear Punam, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
but my sim not not activated