[Resolved]  Reliance — Sim not activated very bad experience

Address:Chandigarh, Chandigarh

Dear Sir,

It is really very tough to express my bad experience with great reliable service provider-RELIANCE l, atleast for me over the period of more than 12 years. My other 3 postpaid Number I want to port Any other Network
My name is Punam sharma and having an airtel connection with the number [protected] for office use. I think I got the connection around 15 days back. That time I was very perticular about the number 1142 and I purchase My choice number
On June 02/06/2015 evening I went to Chandigarh Reliance outlet and applied for the prepaid number . I was told by office staff and Reliance custumer care that within 48 hours process would be done. On the same day I got prepaid sim and also I submit all my documents But even after 15 days no activation had been done after visitng every day to the same Reliance office. Then I lodged a complaint on[protected] with custumer care. After that Your office staff Swap My Sim :- [protected] And give new sim and ask me The Number is Activated after 4 hours
My sim Number :[protected] but the problem would Not be solved Even on 9th June 2015 there was no activation, Sim is not Activated No Network in My prepaid Sim. Again I called up cust care. They clearly told me that, the connection is Activated But Your Validation is Pending But I have no Network Sim Cards So how Can I Done My Validation, so I Go again to you Reliance l Office And your office staff
Ask me We send you case to Relaince Head office and the problem resolve by Head office And informe you by call on your alternate mobile number But I have no confirmation Call or Email by Reliance head office I Request to you please activate my number ;- [protected] in Prepaid Network my Number is Not Working From 16 Days
I got so many Lose in my business deals
I request to please Make my Fress Complaint And activate my number
Now it is Tuesday. The result is ZERO, No activation, No solution what can I do now

My No:- [protected]
Sim Numbr :[protected]


Punam sharma
My alternate mobile number : [protected]
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Oct 16, 2016
Complaint marked as Resolved 
Verified Support
Jun 17, 2015
Reliance Communications Customer Care's response
Dear Punam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Jun 20, 2015
Reliance Communications Customer Care's response
Dear Punam,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Complaint comments 

Comments

i submit my documents at mohali Booth No 132, Phase -7, Mohali Mohali Punjab160062
but my sim not not activated
No one do Telephonic conversation with me i just get 1 SMS FROM RELIANCE
my problem is not solved yet plz activated my number as soon you can

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