Indraprastha Gas Limited [IGL] Complaints & Reviews

Applied for new connection on 3rd March 2022. It is about two months and i have followed at least 10 times but they just keep on lying that will get it done. some times the lock was closed then the address is wrong.

Does IGL functions in this way only ?

B P No. : [protected]

Mobile No.: [protected]

Email id. : [protected]@rediffmail.com

Address.: E-9, First Floor,...

Installation is pending for many weeks.

Partly pipeline is installed, but main connection t point connection not done

so many calls and mails have been written, but no action is there

My mobile number is [protected]

Sham Lal Sachdev...

Dear Team

My name is Charu, a resident of A-3/318-319, 1st floor, Unity enclave, sector-28 Rohini, Delhi-110042. Recently, In our area, IGL has started but the executive is charging Rs.450 for changing the nozzle to everyone's house and made it mandatory, then only IGL will start coming to our premises.

Would really appreciate it if you let us know, why this is chargeable?Before that, we were using the IGL Connections...

Dear Team,

While i have called many times to customer care but I am not getting any resolution

Today also I speak with customer care executive Mr. Roshan but he has not the able to understand the issue raised by me and when I asked for Head office contact detail so that i can escalate .. he has not provided the contact details of head office or any other contact where i can escalate

It seems...

आप cng की क्वालिटी चेक करें और मिथेन की % बताये पिछले 1 महीने से हमारी कार की एवरेज 23 km/ kg से घट कर 12 km/kg आ रही है किट की सैटिंग चेक करवाली है प्लग नये बदलवा लिये फिर भी रिजल्ट 12 km/ kg ही...

Applied for new connection bp number generated but afterwards no response from the team. Totally tired/ frustrating in follow up . Nobody picks phone. No response from the concer dma's

Mukesh verma
Bp no [protected]...

Please Correct the bill.
You have made wrong Bill,
This time.
In the last payment, In the last bill you have already charged the additional security Deposit of INR 1000. And I have already deposited INR 1000 additional as Consumption Security Deposit. From your RK Puram office, I have already collected the Receipt of Security Deposit, and your official confirmed me that no any further Security Deposit will be charged...

My IGL connection pending from last 2 months and the person named kapil is making us fool from last 2 months... doesnt even pick up the call.. his number is [protected]... please get my connection up and running... i am fed up now...

BP NO. - [protected]

I have made full payment of.rs.7000 but even after 4 months my connection has not been installed yet. Kindly get my connection installed within this week on urgent basis. Its already very delayed....

Sir,

With great regret I would like to file complaint against improper PNG pipeline installation in my house/property. It is causing immense trouble to me and my family. I was never applied for connection however PNG pipeline has been installed on my roof and damaged my walls and tiles everywhere. Your contractor has illegally trespassing in my residential property and illegally installed the gas pipeline connection through...

The guys from IGL were laying and creating infrastructure for gas line.Without my consent they went to my terrace and laid the pipeline on the main wall(on the wall and not on sides).Irony is there is no use of the pipeline where they have laid that pipeline.

My pipeline that i will be using has been properly laid on the side wall.I am not able to understand why these guys have laid the pipeline over my wall that will not be...

I submit my form dec2021 to associates of rajender nagar sahibabad, ghaziabad, up-201005.Payment was deducted but connection was not installed.
I call at office and customer care many times they always we highlight your problem and we send the team tommorow but till now nobody comes.
Now its the fourth month starts payment was done please do the needful....

Hi,

On 23rd March I raised request for new connection. BP number is [protected].
After that I am continuously following up to get the connection but no success. Every time I called the call center they give some kind of excuse but no progress. I have shared documents with 2 IGL representatives but call center is informing still they have not received documents.

We are 2 senior citizens & struggling for...

I am Ajay who lives in Government Married Accomodation Delhi .When I came to this accommodation, IGL meter was not installed in it. From February 2022 I am trying to get gas connection of MAIL. Butt was deferred by giving different reviews each time.Finally on February 11, 2022, a gas meter was installed in my condition, but soon after I was told that this meter would have to be picked up as there was another dimeter install. I also paid...

Sir IGL has dugged all the road since last one month in Muzaffarnagar and not doing the work. When contacted to Mr Piyush Chaudhary @[protected] on 6, 7, 8, 9 april he promised to complete in a day or 2 but road is in same condition and it is very difficult to work....

BP Nos [protected].
Mobile [protected]

Incomplete installation for several months while PNG supply in nearby houses. Filed several complaints on customer care by phone, online Maitri and Twitter but no update yet.

Please help...

Hello Sir/Ma'am,

I am not using this piped connection since two years. I have paid minimum amount since then, However, my last two bills are over 1000 rs. Kindly check and rectify....

They suddenly asked for an Additional Consumption Security Deposit even when we have Deposited 5000Rs during the connection was done, this is wrong on so many levels, please look into it....

Hi,
In spite of daily follow ups since 23.03.2022 with IGL Engineer Mr. Rajesh Kumar new installation has not been done. The connection agency is not obeying IGL engineer and giving unacceptable excuses for not installing the connection. Authorities are requested to take stern action in the matter and install the connection immediately and urgently and inform me on my mobile and email address.

Regards,
U C Guptabr...

We’ve been using LPG cylinder since 20 years. Last week officials from IGL came for png pipeline connection, we insisted him that we don’t want pipeline gas but even after so many request he didn’t listen to us and he stated that this is compulsory, after all that installation the nozzle from stove was making some noise, we told him the same on the same day, but he refused to do anything and said this is how it works, it is normal....