[Resolved]  Indraprastha Gas Limited — Receiving Wrong Bills with wrong meter readings

Address:

Ghaziabad, Uttar Pradesh

My name is Amit Aggarwal living at B-67/F-1 Rampuri, Ghaziabad-201011. PNG is installed at this address with B.P. No. [protected]. This is to inform you that, meter reader doesn't visit at my house regarding billing purpose. They put the wrong reading in their data results wrong billing. I have logged several complaints to the IGL Customer care but the result is same. Incident 1: I got the billed up-to 28th Feb, 2014 with last billing unit 728. But after raising the issue, customer care organize meter reader visit.He takes the last billing unit 715 on 19th March, 2014. After complaint logged, IGL organise meter reader visit and correct the bill. Incident 2: But the same issue came with the bill up-to 30th April, 2014 with units 792.33 but actual units showing in meter till 15th May, 2014 is 745. Complaint is already logged. Complain numbers are: ONM[protected] ONM[protected] It is very difficult to track these issues regularly but IGL is not ready to improve their service. Request to look into the matter and do the needful ASAP. Thanks!