Address: | Kolkata, West Bengal |
Sir,
I made a shopping on 4/1/2014 for Rs 2665.00 for which the payment due date is 25th february, 14 but due to non existance of branches of your bank neither the vicinity of my residence nor near my work place. Again on 1st March, 14 I have utilised the card for Rs 531 for which the payment date is not due yet. But your customer care department has informed me that late payment interest would be charged on this Rs. 531.My question is that why the interest would be charged on the amount for which the payment due date is not yet been over. Even the clarification of the current payable amount has not been given to me. But as a customer I have the right to know the details of the charges. please send me the details of the calculation of the due amount under the above card immediately to enable me to make the payment without any doubt.
Thanks
& regards,
Nilay
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