[Resolved]  Indusind Bank — Credit card deactivation

Address:411031

Sir
As per your representative I was supposed to receive a card with no fees lifetime.
She told I will receive a powerbank with th card and I will be required to pay rs 500 initially.
I have received no gift and not used card even once as you have not provided any pin.
Now I am getting messages to pay an amount of rs575.
I request you to kindly cancel my card and amount.
I am not interested now due to these issues.
My credit card no is [protected]
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Sep 28, 2016
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2016
IndusInd Bank Customer Care's response
Dear Customer,

This has reference to your complaint dated August 26, 2016 regarding your Credit Card.

We wish to inform you that we are currently looking into the matter and will revert to you at the earliest.

Thanks,
Team IndusInd Bank
Verified Support
Aug 26, 2016
IndusInd Bank Customer Care's response
Dear Customer,

This has reference to your complaint dated August 26, 2016 regarding your Credit Card.

We wish to inform you that we are currently looking into the matter and will revert to you at the earliest.

Thanks,
Team IndusInd Bank
Complaint comments 

Comments

I used my debit card to withdraw money from a near by branch. Unfortunately, my account got debited but I received no money from the ATM.
Its been 2 months, and no action has been taken by the bank. Customer Care is also good for nothing.
I would recommend not to open an account here as this bank is trying to eat people's hard earned money.
IndusInd Bank Customer Care's response, Sep 3, 2016
Verified Support
Dear Customer,

This has reference to your e-mail dated August 30, 2016 regarding your account.

As per telephonic conversation on your registered mobile number dated September 03, 2016, we are already looking into the concerns you have highlighted and will get back to you shortly.

Thanks,
Team IndusInd Bank

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