Indusind Bank — Credit Cards booked by showing false schemes

Address:

New Delhi, Delhi

Dear IndusInd Bank, Your representative showed me false scheme of the ICONIA Credit Card (2 Cards - Amex and Visa). They showed numerous benefits of the card including the below 2 top benefits : i) Book 2 free movie tickets on Bookmyshow per card per month. This makes 4 movie tickets per month for free. But I am not able to book any tickets anytime under this scheme although I have tried 100s of times but in vain. ii) 2 Free Flight Tickets for travel anywhere across India. Only I will be charged for the taxes. No terms and conditions were mentioned for this. When I try to book any tickets with the promotional codes given I get error that "No seats are available under this scheme". This also I have tried numerous number of times but with no gain. I tried to complain to the following but with no response : i) To the Customer Care representatives on Phone but no response. ii) To the Person who booked my Card (Mukesh) but with response. iii) To the booking personnels Manager (Kanchan) but with no response. I have paid 6000 INR for 2 cards not to get "NO BENEFITS". All banks offer cards for free but I went for this card due to these schemes. I want my cards cancelled and return my joining fees. Regards, Harshit +91 - [protected]