[Resolved] Indusind Bank — Debit card which was issued against my permission

Nitesh Lakhmani

from Kanpur, Uttar Pradesh

Address:	Kanpur, Uttar Pradesh, 208012
Website:	www.indusind.com

Sir, the employee of Induslnd Bank, Swaroop Nagar Branch, Kanpur Mr Shyam Gupta was issued a Debit Card against my permission and Rs 5000 of transected for the card scheme for which i was not interested.So i went for solution to the same branch then Mr Shyam Gupta and his senior Mr sarbjit Singh said when your coupon comes for Rs 4000 (as per the card scheme) we will give you cash and you only give us the coupon code and they were requested for that and they said i[censored] cancelled this card then Mr Shyam Gupta(your bank employee) has to pay for your card and might be he lost his job. So humanity i agreed but when my coupon code came I asked them for cash then both of them ignoring since one and half month. Now i am very unsatisfied with your Bank.
yours,
Pankaj Lakhmani
Mob No.[protected]

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May 26, 2017

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2016

IndusInd Bank Customer Care's response Dear Mr. Lakhmani

We regret for the inconvenience caused. Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern

Thanks,
Team IndusInd Bank.

Aug 26, 2016

Updated by Nitesh Lakhmani Sir,
I got the response once from one of your team member and after that I don't get any update from your side. And I also visited the Branch and the employees of that branch not interacting properly. Because of that Rs 5000 deduction(issued debit card) my account balance has less then Rs 10, 000, and Rs 540 deducted which was not my fault. So I request you please look in this matter and credit that money on my account soon. I am not responsible for this. And I also don't want to waste my time in this matter and I request you in future i don't want any of the scheme from your bank.
kindly resolve this matter soon.
Thanks,
Pankaj Lakhmani

Aug 28, 2016

Updated by Nitesh Lakhmani Sir,
Very thank you to resolve my problem and update my account as before . I appreciate your service and solve this matter in few days.
thanks,
Pankaj Lakhmani