[Resolved]  Indusind Bank — Document and personal detail collect by wrong way

Address:New Delhi, Delhi

Dear Team pls help When i apply indusind bank credit card he collect my document in my home.After he come back after 2 day and he say pls provide some do and i give the document. After this i got 6-7 verification call and done home verification in my home and after home verification i got final call and says we dispatch your card your verification done. After 25+ days waiting i call bank and ask for status and she says sorry sir update pending till 25+ days sorry sir normally bank time line for any credit card application status updation is 10-12 days maximum. sorry but your application status not update after 25 days.she provide mail id and say do mail for updation when i do mail and after mail i call bank again and he say its neg. When i ask for reason he says i do not tell you and not replay mail he provide only ref number
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Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2015
IndusInd Bank Customer Care's response
Hi Saunesh, we sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your detailed concern and contact information at [protected]@indusind.com so that our official can get in touch with you at the earliest. Thanks, Team IndusInd Bank
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