[Resolved] Indusind Bank — False Commitment by your employees | |||
Sir, i took personal loan from your bank with commitment made by your employee Dheeraj Singh and Mr Apoorv Porwal. Since day one, i had a bad experience with your bank as whatever commitment made to me at the time of disbusrsal of loanwas never fullfilled. I asked for the documents that also not provided to me. If i could got the same, i would have returned the same amount to your bank than and than only. I constantly followed up with your bank for documents and lastly got thru mail in soft copy where i came to know the terms and conditions which were told to me was totally different. He took my signature on blank form and filled the wrong statements as committed to you. Than in the last Apoorv porwal appologise his mistake and send me the mail of Zero % foreclosure charges after 12th EMI. Lastly, i agrred on the same. After my 12th EMI i.e 4th of Feb 2015, i constantly chasing for the foreclosure amount so that i should not have to pay the interest after 5th Feb. But today I recvd mail with the interest amount of Rs 4812/-. Sir, i have been penalize by your bank since day one and today also. Kindly help me and suggest me what should I do. Also suggest me how i can prevent myself of paying another interest amount. Kindly help me as this is my humble request. Nobody is giving me proper response. Note:- I can forward all the mails proving myself that whatever i have told you from this mail is correct or not. Thanking you and waiting for early and favourable response from your side. Regards, Daneesh Bhatnagar [protected] Was this information helpful? | |||
Complaint marked as Resolved
IndusInd Bank customer support has been notified about the posted complaint. Verified Support Feb 19, 2015 IndusInd Bank Customer Care's response Hi Daneesh, We apologize for the inconvenience caused. Thank you for sharing your contact details with us. We have sent your details to the concerned department & somebody from our team will be calling you very soon. Thanks, Team IndusInd Bank | |||
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+91 22 4406 6666
PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
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