[Resolved]  Indusind Bank — Issue of fake fd by one of your employee

Address:Kamrup Metropolitan, Assam, 781005
Website:indusind bank

I am to inform you that on 10/10/2015, ms sangita das bearing phone number [protected] an employee of indusind bank, bhangagarh branch, g s road, guwahati-05, assam had approached me for fixed deposit in her bank. She was known to me since she was with icici bank. So faith was there to hand over money and accordingly on 13/10/15 while she approached me for the fixed deposit, i had handed over an amount of rs 1, 00, 000/- ( rupees one lakh) only by self cheque of punjab national bank bearing no. 872581 for the fixed deposit. On 21/10/15 she handed over me the fixed deposit certificate and a deposit slip of the bank duly stamped and signed, a copy of each is enclosed herewith as ready reference. I came to know from one of my earlier colleague that they also had done fixed deposits and those deposit certificates issued & handed over by her of indusind bank to them was said to be fake as revealed by your officials and also revealed that those certificates were not issued by them. So on 19/02/16 when i went to their bank with my fixed deposit certificate it was said that my certificate amounting to rs 114753.00 ( rupees one lakh fourteen thousand seven hundred fifty three) including interest was said to be fake by their bank officials and they have not issued the same. I then lodged a formal complaint in this regard on 19/02/16 about the incident revealing all the facts. But the bank employees seems to give a deaf ear and even they refused to give a receipt of the letter which i had handed over to them as complaint. They told me that the employee has been terminated 8 months back and based on which they are trying to avoid the incident. I therefore finding no solution formally lodged this complaint to your forum as to get a amicable solution. I am enclosing herewith a copy of deposit slip and the certificate issued to me.

Biswajit sarma
Birubari, r.K. Mission road, h/no. 33, p.O- gopinath nagar, guwahati, assam, pin -781016
Email: [protected]@gmail.com
+2 photos
Was this information helpful?
No (0)
Yes (5)
Jun 10, 2016
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

I m complete my loan date 5/1/2016 But amount not clarified
Dear Mr . Sarma.

We have referred your complaint to the concerned team. Our official will connect with you shortly.

Thanks.
Team Indusind Bank

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2164
    Pending
    51
    Resolved
    1319
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information