[Resolved] Indusind Bank — Loan/ no due certificate

Manish200830

from Bardoli, Gujarat

Address:

Rajkot, Gujarat, 360001

Sir, I Manish Chauhan, Employee of bank of India, availed a vehicle loan in 2007. Now the loan is repaid fully but your Rajkot office refused me to give no due certificate and told.me we don't have your records it might be misplaced so you give us one stamp paper and all.i want to know how can an official tell me to bring stamp paper for no due certificate when it's misplaced by him and not by me.even i didn't get it before.i hope you will contact me on [protected] and take necessary action for that.else I don't have any options but to go for ombudsman.

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Dec 25, 2016

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2016

IndusInd Bank Customer Care's response Dear Sir,

Greetings from IndusInd Bank.

This is with reference to your e-mail dated November 24, 2016, regarding your concern.

At the outset we apologise for the inconvenience caused to you.

We wish to inform you that we are currently coordinating with the respective unit and will revert to you very shortly.

Please feel free to contact us at [protected]@indusind.com for any further assistance.

Thanks,
Team IndusInd Bank