[Resolved]  Indusind Bank — Presented 2 EMI's amount at a time without any intimation

Address:Hyderabad, Andhra Pradesh

Dear Sir/Madam, I Sudip Manna has a 2 wheeler loan from Indusind Bank(A/C No. AAH00138H). As informed by Mr. Balakrishna, that the billing cycle of October will be done on Nov 7th and Nov month will be on Nov 21st and from afterwards the billing will be on 7th of every month. But it was shocking to observe that both October and November cheques are deducted on the same date of this month(07/11/2017) without any intimation. As my account is not having the cumulative amount of both the cheques, cheque will definitely get bounce. I have dropped a mail to [protected]@indusind.com and [protected]@indusind.com, they replied that they presented EMI's dues on exact date of every month, but as there loan statement it is clearly mentioned that 2 emi's presented on 07/11/2014.[Attached Loan statement]. Due to this my CIBIL score is getting effected.
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Aug 14, 2020
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
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Hi SManna,
We apologize for the inconvenience caused. Please share your contact number with us so that somebody from our team can call you at the earliest to assist you with your query.


Thanks,
Team IndusInd Bank

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