Indusind Bank — Vehicle loan dispute

Address:

Hyderabad, Andhra Pradesh

I financed my bike at indusind bank contract date 22/10/2012. Loan Account no AHY03658H loan amount as mention Rs52000 but at the time of finance i received cheque of Rs47500 and made down payment of Rs31500 although this also showing different as margin money Rs27370, and Processing fee Rs2360 which i paid in cash for processing but it is mention in the statement, i have been deceived. by the end of loan tenure of 36 month there was only 2 EMI'S were due and even till date there is 2 EMI'S Due of Rs1954 each after adding 3 bounce charges in it 300x3= 600 + 3908 = 4808. it is mentioned as Rs4956.10 is Overdue.. after completing the tenure bank personnel never got in touch to inform this due and collect accordingly to set me free from this loan and issue a NOC but instead of that Indusind bank people till now they are silent even though i have personally visited vehicle loan department and inquired about this they are showing me statement in which AIC of Rs6780. Accrued Income Commission is also been added for which i have no obligation as it is banks responsibility to collect overdues at the earliest i have never been informed about this due and no bank personnel visited my place to collect the due EMI'S.. the respective department manager MR FIROJ is delaying and dallying my request to settle this loan by taking the original Overdue of Rs4808. and issue me NOC. i have also stated my willingness to pay the original overdue not additional charges which is unconditional for me as i have never been informed by bank about such due, as an honest indusind bank customer i would to request the higher authority of bank to look into this matter and solve this at the earliest as i am a patient of Gastroinstestinal problem i can't run from pillar to post as the manager making me run from my place to bank since last 3 days and just taking excuses instead of helping me.. Thanking in you anticipation MD SAMEEUDDIN