[Resolved] Indusind Bank — Want to cancel Credit card | |||
Hi Team, I want to cancel my Indus ind Aura card. I have received it about a month back (26 July, 2016) and have not used it till now as I have not received PIN. I called up the customer care. Call went for about 30 minutes and I was not able to generate my PIN because of the delay in obtaining OTP. Then I requested representative to send it through post/ Courier. She had processed the request and I have not received pin till now. Hope I will not receive it for ever. Unfortunately I paid RS 500 for the monthly statement bill. If you can refund the amount or give a credit note that is fine else leave it. It is the worst bank I had ever seen. I want to cancel my Aura Card immediately.Please suggest the procedure. I had been using Stan chart card for past 8 years and I don't find any issue with it. I have a handsome credit of for my card. I had been using Citi card for past 4 years and had no issues at all. In fact I had no need of Aura card but as per discussion with your representative though I was not much convinced I accepted.If I would had seen the below blog I would have never applied for such card. https://www.consumercomplaints.in/indusind-bank-cancellation-of-credit-card-c120...⇄ I have experienced worst banking services from your bank. Never want again to be a customer of your bank. I request you to send me the procedure to cancel the card. -- Regards, Kalyan Was this information helpful? | |||
Oct 4, 2016 Complaint marked as Resolved IndusInd Bank customer support has been notified about the posted complaint. Verified Support Sep 01, 2016 IndusInd Bank Customer Care's response Dear Mr. Kalyan, We shall revert to you on the e-mail sent from your end to [protected]@indusind.com Thanks, Team IndusInd Bank Verified Support Sep 02, 2016 IndusInd Bank Customer Care's response Dear Mr.Kalyan, This has reference to your e-mail dated August 30, 2016 regarding your Credit Card. We request you to provide the contact details in order to assist you further. Thanks, Team IndusInd Bank | |||
 3 Comments | |||
Comments
Seeing indusnad bank taking care of customer even while he plans on exiting is commendable. Appreciate the professionalism
Reply
Yes, i am totally agree with Kalyan. I have also faced worst experience with Induslnd Bank. Indusilnd Back have pathetic customer service/support. They are cheating his customer by giving false plan/offer time of selling new credit card.
I have also experienced worst banking services from Induslnd bank. Never want again to be a customer of Induslnd bank and never suggest to any one to take any service from this bank as well.
I have also experienced worst banking services from Induslnd bank. Never want again to be a customer of Induslnd bank and never suggest to any one to take any service from this bank as well.
Hi Team,
I want to cancel my Indus ind LIFE TIME FREE Credit card. I have received it about a year back and have not used it till now; thus NIL pending amount.
I request you to send me the procedure to cancel the card or directly cancel the card.
--
Regards,
Vipin Gupta
Delhi
I want to cancel my Indus ind LIFE TIME FREE Credit card. I have received it about a year back and have not used it till now; thus NIL pending amount.
I request you to send me the procedure to cancel the card or directly cancel the card.
--
Regards,
Vipin Gupta
Delhi
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+91 22 4406 6666
PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
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