[Resolved]  Indusind Bank — Wrong Outstanding credit card bill

Address:401209

Induslnd bank have wrongly imposed the outstanding credit card bill to my card number [protected] (Mukesh Raut).
We have logged the complaint to banking ombudsman on 28th July 2016 (complaint number [protected]) still not revert for the mentioned complaint from Induslnd Bank.

We have made the payout of all my pending dues as per the telephonic conversation with induslnd bank executive and as per the confirmation from executive there is no outstanding payout pending.
We have provided the recording conversation with the executive and me (Mukesh Raut).
Even after providing and long followup with the concern Induslnd bank customer care there is not positive response and getting messages and mail against the outstanding payout with the additional charges on every month.
I'm facing big harassment and multiple calls on outstanding payout from executive.
I'm personally following up the Induslnd bank since last 4month and more, but unable to get proper resolution on the same.

Request your intervention and help on the same.
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Nov 26, 2016
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
IndusInd Bank Customer Care's response
Dear Mr. Raut,

Greetings from IndusInd Bank.

This is in reference to your e-mail dated October 24, 2016, regarding the payment.

At the outset we apologise for the inconvenience caused to you.

We wish to inform you that we are currently coordinating with the respective unit and will revert to you very shortly.

Please feel free to contact us at [protected]@indusind.com for any further assistance.

Thanks
Team IndusInd Bank
Complaint comments 

Comments

Hi sir

this is saurav singh from new delhi. i am so disponting with indusind bank .
i had already pay my full instalment but indusind bank of new friends colony they are not giving me the NOC. please help my ph number is [protected] and my LOAN NO-DMC-180.

thanks
saurav
[protected]
IndusInd Bank Customer Care's response, Nov 1, 2016
Verified Support
Hi Saurav,

Regret the inconvenience. We have forwarded your concerns to our relevant team. Our official will connect with you shortly.

Thanks,
Team IndusInd Bank
IndusInd Bank Customer Care's response, Nov 8, 2016
Verified Support
Hi Saurav,

We tried reaching you on the number provided, however, were unable to establish successful contact with you. Would request you to share alternate number or write to us at [email protected] for us to assist you.

Thanks,
Team IndusInd Bank

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