IndustryBuying.com — Cashback not received

Address:	411001
Website:	www.industrybuying.com

This website is completely fraud as i used a coupon code named "enjoy12" which stated that i will get 12% off + extra 10% cashback when paid through paytm wallet. I used this coupon code and paid successfully rs. 982 through paytm wallet. I bought tp-link tl-wr841n speed 300 mbps wireless n router. I got my product delivered.

After that, i waited for a day and checked that i have not got the cashback. I called them and they said that i will get it within 48 hours. I waited for 72 hours and again called them and they said that i will to wait at least a week to get the money credited. I placed the order on 10th may 2016 and my order no. Was 650381. I waited till 18 th and called them again.

This time, one lady told me to stay on hold and i waited for 15 minutes and the call got ended. I immediately called them again and this time a guy told me that i will not get any cashback as the offer didn't mentioned the cashback. I argued saying that it did mentioned but he refused. I thought that it may be possible that a miss-understanding may have taken place so i called them again and this time, another guy told me to speak to paytm. I told him that if they have initiated the payment, it would have been reflected in my account!! So, the guy told me that the payment have already been initiated but i told him that i have still not got any money. So he put the call on hold and then again told me the thing that the scheme has ended and i will not get anything.

This proves how liar and fraud this website consumer care representatives are and how fraud this website is. I spoke to 5 people and they all told me 5 different lies. I have also the call recording. I hated the honesty of this website. It is not a matter of rs. 98, it is a matter of their respect. I will never buy anything from industry buying and also not recommend it to my relatives and friends. If you wanna check just visit this link and check the coupon code :-

http://www.grabon.in/industrybuying-coupons/? Go=19256

I have also attached the snapshot of the coupon code terms and condition.