IndustryBuying.com — Good supplied not as per order

Address:	110030
Website:	www.industrybuying.com

I am Prem Chand Singla, resident of Dhuri (Distt Sangrur, Punjab) Mobile No [protected] and working at Head Office PSPCL The Mall Patiala. I ordered two blowers of 16000 rpm, 600 watts for Rs 960/- + service tax 48/- (Total 1008/- per blower) vide my order No 244702 and 244725 on date[protected] online at www.industrybuying.com and requested to supply these items at my work place i.e Prem Chand Singla O/o, Dy. Secy.Tech-4, 3rd Floor, Multy Storey Building, Head Office PSPCL, The Mall, Patiala - 147001 Punjab, India and opted to pay cash on delivery. These goods were delivered to me on 9.11.2015 and payment Rs 2016/- for two items was accepted by the delivery boy. When I opened the box and saw that the items (blowers ) were of different specifications i.e of 12000 rpm (instead of 16000 rpm), and the price of this item was mentioned on box was Rs. 750/- instead of Rs 960/- for each one. I am enclosing photos of box and sticker pasted on it. Seeing this I immediately sent an email to [protected]@industrybuying.com which was not replied. I again sent emails to the company ( to email id explaining that I have not received the goods as per order but have paid for higher quality on dated 09-11-15, 10-11-15, 14-11-15, 16-11-15, 18-11-15 and made numerous phone calls, which all are not replied by any one from the company. It is matter of great sorrow that the company is continuously ignoring my emails and phone calls and I afraid I have been cheated by company. I request that strict action may be taken against company and goods ordered by me may be ordered to deliver to me or the amount paid by me be got refunded to me along with compensation.