IndustryBuying.com — Non refund, negligence & response.

Address:501101

I was placed an order for autocon spd cyclic on 16 march. You had delivered other model which is useless for me on 15 april i.E. One month. And it had reverse picked on 18 april till to day i.E. 06 may my money has not refunded very worst service from your ward.
I called your customer care several times atleast they are not attempting my call & not replied to my mails.
I was not expected this type of negligence & irresponsibility.
I had decided to approach consumer court.
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Recently i have orderd 12v 10w solar panel ...and what i recieved is defective pieces and after calling customer care 6 times and mailing 20 times with photo to [protected]@industrybuying.com no response stilll now
Dear GOVINDA SOUDAGER,

We regret for the inconvenience caused to you.
We request you kindly share your order id. So, that we may assist you better in this regards.
Thanks for your patience and support.


Regards,
Team IB
Had e-mailed on 10/5/16 in morning to send me physical copy of my order no.650992 it is order for kirloskar-kos0526m submersible pump. this copy is required for our societies record
Dear j.d.medhe,

We regret for the inconvenience caused to you.
We would like to inform you that your order is already shipped from our side through FedEx courier.We request you to track your order online. Your tracking no. is[protected] & You will get the physical copy of invoice with the delivered product. Thanks for your patience and support in this regards.

Regards,
Team IB
I have ordered 'Lloyd LS19A5LN 1.5 Ton 5 Star Split AC' on 06 May 2016, 07:39 PM and my order ID is 642284.
I could see the status in Approval status since May 06, and no updates yet.
IndustryBuying.com Customer Care's response, May 27, 2016
Verified Support
Dear Vignesh Basker,

We really apologies for the inconvenience caused to you.
As we can check order is already delivered to you.We regret for the delay but we assure you that in your next visit you will have a completely different experience with us.

Regards,
Team IB

IndustryBuying.com — Shoes not delivered

I have booked and payed one safety shoe in online on Industry buy still not delivered. Booking No.ED[protected]IN. Order No.198583
Dear Customer,

Please accept our sincere apology for not being able to satisfy your requirement.We would like to inform you that due to some issues your order is returned to us & we had done the refund for the same as well.We regret for the inconvenience once again.Thanks for your patience and support in this regards.

Regards,
Team IB
Beware of this company. It is a fraud.

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