[Resolved]  Infibeam — Misguided and cheated by infibeam

Address:Kolkata, West Bengal

Hi Team, This is regarding order of book(IBPS RRBs Gramin Bank Officer Scale- I CWE Practice Work Book) placed through infibeam on 22-07014 with order no[protected]. While placing the order, It was mentioned that the book was in stock and would be delivered by 28-07-14. After a number of follow-up with infibeam telephonically, they come up with the information on 29-07-14 that it would take more 10-15 days at least as the book was not in stock and had gone for reprinting. At the same time they dropped a mail stating that it will be shipped by 01-08-14. Every single day is crucial for me to prepare for the coming examination for which I had ordered this book, but infibeam doesn't care at all as it seems. I am feeling as being cheated as I could have bought this book from other seller, If I had right information of shipment date.
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Aug 14, 2020
Complaint marked as Resolved 
Infibeam customer support has been notified about the posted complaint.
Aug 08, 2014
Updated by nkm23dt
Hi Team,
I want to update that yesterday they called me and they have dropped a mail today mentioning that they are cancelling the order as they are unable to arrange the book due to its un-availability.

22-07-14 : Book order date
29-07-14: They told that it is out of print and will take 10-15 days for reprinting.
07-08-14: They cancelled the order saying they are unable to arrange the book.

I had some plan for the preparation for upcoming exam, after these 16 crucial days, I am forced to plan differently, as I don't have enough time for the preparation. Just answer one thing that Why do I have to bear the brunt of loss due to untidiness of 'INFI BEAM'.

PFA,

Aug 08, 2014
Updated by nkm23dt
PFA,

Complaint comments 

Comments

Hi Team,
I want to update that yesterday they called me and they have dropped a mail today mentioning that they are cancelling the order as they are unable to arrange the book due to its un-availability.

22-07-14 : Book order date
29-07-14: They told that it is out of print and will take 10-15 days for reprinting.
07-08-14: They cancelled the order saying they are unable to arrange the book.

I had some plan for the preparation for upcoming exam, after these 16 crucial days, I am forced to plan differently, as I don't have enough time for the preparation. Just answer one thing that Why do I have to bear the brunt of loss due to untidiness of 'INFI BEAM'.

PFA,

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