[Resolved] Infibeam — Order : 13414145 received damaged product | |||
Hi, To all: First thing Please Dont dare to buy any thing in Infibeam. You dont get any customer service from this site. I have purchased the product HP Deskjet printer on Aug 2nd and i have recieved the product on 13th Aug that too damaged one. Immediately i have noticed to infibeam regarding the same with images. They told me to wait for 4 days to get the re pick up. And it has been 9 days still they are asking me to wait another 4 to 5 days. Also i see there is no single reply to my mail and the are not even updating me the status. I completly wasting money by calling them 2 days once and there is no update as of now. I made a big mistake to buy a product in infibeam other than flipkart/amozon. I have purchased so many things from flipkart/amozon and all done with smile even in case of returns also. Was this information helpful? | |||
Complaint marked as Resolved
Infibeam customer support has been notified about the posted complaint. Verified Support Aug 25, 2014 Infibeam Customer Care's response Dear Customer, We are sorry for inconvenience caused to you. Would request you to provide order details will check and let you know. Regards, Infibeam.com | |||
 3 Comments | |||
Comments
Infibeam,
From last one month you people are saying same thing dont you have minimum commonsense ????
I am wondering any issue like this Will be in your queue unresolved for one month what your higher department is doing????
Also no update from one month, mind It, do you people ever felt ashamed for not giving update and keeping customer idle for one month+ time.
Really feeling bad by choosing INFIBEAM.
I understood the dificulties to handle this issue but still one month is really not acceptable, that too no update yet.
I already lost the hope of money that I spent on this product also I lost 400 to 500rs by calling you people. I dont want to loose anymore money in this regard. This is completely my mistake to choose INFIBEAM, I understood.
I dont want to take anymore headache/tension in this regard, better leave it.
Many Thanks for all your follow up's and your updates.
Many thanks to your customer service.
BYE.
To All,
Please dont buy anything in infibeam, if you have excess of money and you want to invest into infibeam which you wont get anything back then go ahead.
From last one month you people are saying same thing dont you have minimum commonsense ????
I am wondering any issue like this Will be in your queue unresolved for one month what your higher department is doing????
Also no update from one month, mind It, do you people ever felt ashamed for not giving update and keeping customer idle for one month+ time.
Really feeling bad by choosing INFIBEAM.
I understood the dificulties to handle this issue but still one month is really not acceptable, that too no update yet.
I already lost the hope of money that I spent on this product also I lost 400 to 500rs by calling you people. I dont want to loose anymore money in this regard. This is completely my mistake to choose INFIBEAM, I understood.
I dont want to take anymore headache/tension in this regard, better leave it.
Many Thanks for all your follow up's and your updates.
Many thanks to your customer service.
BYE.
To All,
Please dont buy anything in infibeam, if you have excess of money and you want to invest into infibeam which you wont get anything back then go ahead.
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I have given the order number in subject itself, what more details you required to check the status.
Infibeam - Order : 13414145 received damaged product