[Resolved] Infibeam — REGARDING NOT GETTING THE PRODUCT(ORDER ID[protected] AND REFUND MONEY AFTER A MONTH ALSO | |||
Hi, I have ordered a wrist watch on oct 18 rated Rs 699 as i could see that it was available on Infibeam official site. So i placed the order and order was confirmed. Tracking shows that shipment had to be done by 18 oct . It is 18th Nov now and after calling multiple times i get an update that i need to wait for 3-4 days and now i don't want the product, but my money is not refumded after calling many times. It is the very bad experience of my online shopping from infibeam. i need quick refund and response from ur side otherwise i take the serious action on ur website with the help of social websites facebook and whatsapp. How can u say distributaor not find the address even he dont call us a single time. Your calling assitant told that the product is on the way -from last 15 days . You have no control on your distributaros? Your website is very poor for shopping. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Infibeam customer support has been notified about the posted complaint. | |||
 2 Comments | |||
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+91 79 6777 8777
+1 425 279 3741 [USA]
+91 79 4026 0260
9th Floor, A-Wing, Gopal Palace, Nehrunagar, Ahmedabad, Gujarat, India - 380015
View all Infibeam contact information
Track details at Overnite Express-[protected]
IBDELMAH820527E0AF
Reference Id Name Destination Payment Type Payable Amount Weight Product Category
22983312
Advin Masih
Faridabad, Haryana
NON-COD 0 0.43 Kg Watches
Shipment History
Date Status Location
Sat | October 18 | 06:39 PM Shipment Information Received At Infibeam Logistics ( IBL-IBDELMAH820527E0AF) Delhi
Sat | October 18 | 07:04 PM Package Received ( IBL-IBDELMAH820527E0AF) Delhi
Sat | October 18 | 10:37 PM Outscanned To Logistics Partner Facility ( Overnite Express-[protected]) Delhi
Mon | October 20 | 12:00 AM Arrived ( Overnite Express-[protected]) Faridabad
Mon | October 20 | 12:00 AM Dispatched ( Overnite Express-[protected]) Delhi To Faridabad
Wed | October 22 | 12:00 AM Undelivered : ( Overnite Express-[protected]) Faridabad
Sat | October 25 | 12:00 AM Dispatched ( Overnite Express-[protected]) Faridabad To Delhi
Sat | October 25 | 12:00 AM Rto : ( Overnite Express-[protected]) Faridabad