Infinium Toyota, Ahmedabad — Giving High Repair Cost Even after their Fault

Address:Ahmedabad, Gujarat

Dear Sir, I would like to draw your attention towards a genuine problem i have faced in this service center. My car was been hit from front by some unknown vehicle besides road parking. Immediately i visited service center (Infinium Toyota, Ahmedabad) to know about expenditure. They have allotted me a service adviser who have drove my car and given estimation for the same, but they have not explained me that vehicle radiator is damaged and coolent is leaked. After that i left service center after issuing a valid gate pass by them. After few hours i was supposed to move at out of station and as i was not technically aware about that i drove vehicle around 150 kms and it got stopped on the way due to access heating. It was evening time and i was with my family. i was not aware what to do or what not to. As it was matter for safety of my family i have asked nearby local veh technician and they have suggest me to replace immediately radiator if i want to reach home safely. i was not having any option on that time and finally i have decided to repair veh temporarily to reach home and toyota service center later. Now they have checked the vehilce and telling me that i should not drive the vehilce without collent or if having problem in radiotor. They are saying that to total cost of repair is around 1.5 lac for replace of block – piston and approx 50 thousand to repair the same. Kindly help me in this regard as it is a fault of toyota service center. They use to remind every time for service and any technical issue during checking. Thanks & Regards, Deepak Singh [protected]
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