InFocus — Bad service / unresponsive service center

Sep 19, 2016

Updated by Rovin kumar I purchased infocus m260 4 months ago .
From past 2 weeks my phone is not being charged via the charger bundled with the phone, but getting charged from other charger ! I went to service center for replacement of charger under warranty period but they refused to change the charger . they said "charger's warranty period is only 3 months" . I cross checked the company's website and find out that the customer care guys were lying, it was clearly stated that the warranty of accessories is 6 month from the date of purchase.
The service center here is also in very bad condition, the place is being used as service center of multiple mobile companies like intex etc, under one roof.
I am very offended by this behavior Infocus Service Center .
-rovin kumar
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