Ing Vysya Bank — Salary account not closed (showing - ve balance) - ing vysya bank - koramangala bangalore | |||
Dear sir/mam, My salary account (in ing vysya bank) was created in my first company, after 2 year in that company i resigned my job. on 12th dec 2014 i have visited ing vysya bank koramangala bangalore branch to close my bank account. i met ing vysya bank employees mr. subramanya (+91 [protected]) & mr. madhu (+91 [protected]) after that they both communicated well & advised me to open a new bank account after closing my salary account. i agreed to open a new bank account & signed all documents to open a new account, they provided full account kit to me on the same day. they both promised me that they will close my salary account & will open a new account, also said i will get message once opened a new bank account in 3 -4 days. I agreed to open a new account because i have to give a cross cheque to my previous company for my pf withdrawals, & they suggested me that your pf amount will credited to your new account, submit your new crossed cheque to your previous employer. After 15 days i spoke to mr. subramanya (+91 [protected]) since i was not received any message regarding my new bank account, he said it will take some more time... I have called customer care so many times but no use they said to wait few more day or visit bank branch. I have done so many follow up with both mr. subramanya (+91 [protected]) & mr. madhu (+91 [protected]) they both talking nicely & suggesting me to wait for few more days they will close my account & open a new account. but both they are failed close my old salary account & open a new account. Since i am not checking my email frequently which was given to that old bank account, i am surprised to see a mail because i have received a mail from kotak mahindra bank (now ing vysya bank merged with kotak mahindra bank) showing “ available balance: inr -6988.12 “ Both account details as follows:- Old account: s. b. a/c no.:[protected]not closed – so showing – balance) New account: sb :[protected]not opened till today) Because of poor service of the ing vysya employees mr. subramanya (+91 [protected]) & mr. madhu (+91 [protected]) i have received this mail. Hence i am requesting you to look into this matter & help me to close my account. i don’t want to receive this type of mails. Ps: attached all bank account details. mail received from kotak manindra bank for your reference, (i have lost my old bank account debit card) Was this information helpful? | |||
ING Vysya Bank customer support has been notified about the posted complaint. Nov 12, 2016 sdakbar's response I have missed my debit card My ATM Card No.[protected] of ing vysya bank so block this atm and reissue a new card[protected] | |||
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I have missed my debit card My ATM Card No.[protected] of ing vysya bank so block this atm and reissue a new card
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