Inox Kolkata Hiland Park — faulty seats and non coperative staffs

Address:Kolkata, West Bengal

I bought 2 tickets for Piku at 10.40 pm for the Inox Kolkata Hilandpark from bookmyshow website. I choose Silver B-3 & B4 seats. While going to take seat in those choosen seats after paying Rs. 484.00, I came to know they are not push back seats and its well known to the hall attendants, still Inox is selling those tickets online without providing any notice to the consumers. Then I contacted the hall attendant at the begining of the movie, he advised me that as I bought the ticket online, so I am not aware, from next time I should not buy this B rows tickets, then he said he would talk with the manager who could do some alternative arrangements, till interval I did not get any help. Then again I met the attendant, again he advised me not to bought these B rows tickets, but I found except B-3 & 4 seats, all are push backs. All thru the movie, I felt seeing movie in an ordinary hall who are given advertisements of big comforts. Its really a nice way of cheating, new thinking.
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No resolution since 1 week, even though I have written to Inox authorities for this issue.

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