Inox Movies — Incorrect debit and lack of cooperation afterwards

Address:

Chennai, Tamil Nadu

First of all, this is the Inox where the incident occurred 3rd floor, City Centre, 10/11, Dr Radha Krishnan Salai, Mylapore, Chennai, Tamil Nadu 600004 [protected] Complaint: I used my debit card to make a transaction for Rs. 300 and when I was asked to enter the PIN, the employee did something which aroused suspicion. But I avoided it and continued with the PIN. The first time, no receipt came out of the ATM machine. So, I was told that the transaction didn't went through and he insisted me to pay using cash. But I didn't pay cash and tried the transaction again and it was successful the second time. Two days later, I was generally checking my statement and I was shocked to see that my Debit Card was charged 4 times towards "INOX LEISURE LTD CHENN" I immediately called them and informed the call attender about it. She told me that she will talk to the concerned department. But I had to call again after a few days and I kept on calling since then until yesterday, when they started hanging up my calls. Now, they have completely stopped answering my calls. I would go to the police but it is a small amount but it wouldn't be worth it as the cost itself would go more than the amount. I am a student with a basic student debit card. I don't know what else to do. Luckily I didn't pay cash otherwise I would have been cheated and left with no proof. If you guys can provide legal service I am ready to make this a big case and demand for huge claims, on the ground of phone bills, time, petrol etc.. Only then, these frauds and corrupts would be left outside the system. Kindly help me. Thank you Shreyans Jain