[Resolved]  Institute Of Banking Personnel Selection (IBPS) — Not allowed into the lab at 9:35 am for exam starting at 10 am.

Address:Bangalore, Karnataka

Hello, My RBI Assistant online test was today morning at 9:15 am (shift 1). I reached the venue by 9 am. I checked my name, roll number room number etc. It was clearly mentioned on the notice board that the exam starts at 10 am (Picture attached). Seeing that, I went to have my breakfast. Thinking that the exam would start at 10 am, I came in at 9:35 am to the room/lab inside the college campus from the canteen. Only to be shocked to hear the invigilator say "You're late. You won't be allowed inside". When asked why? The invigilator/representative said it was too late. I don't understand logically how 9:35 is too late for an exam that starts at 10. I am absolutely disappointed by this disgraceful action of IBPS. There is no one to speak to about this directly. I have attended 3 online examinations (PO and clerical) of SBI so far and I haven't faced such issues even if I went 30 minutes late. I need some sort of logical explanation to this. Also, I would appreciate it if the test can be rescheduled. If not, I would like my application fee back. This is absolutely unacceptable. 20 minutes is more than sufficient to collect call letters, id proofs and sign the attendance I believe. Please give me viable solution for this and be rest assured that I will not even bother to apply to any IBPS examinations in the future.
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Aug 14, 2020
Complaint marked as Resolved 
Institute of Banking Personnel Selection [IBPS] customer support has been notified about the posted complaint.
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    Institute of Banking Personnel Selection [IBPS] Phone
    +91 22 2854 3310
    +91 22 2854 3275
    Institute of Banking Personnel Selection [IBPS] Address
    IBPS House, 90 feet, D.P.Road, Off. Western Express Highway, P. B. No. 8587, Kandivali (E), Mumbai, Maharashtra, India - 400101
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