[Resolved]  SBI Life Insurance Co. — Signature Fraud

Address:

South Delhi, Delhi

This is to bring to your notice theat my policy number [protected]- have requested for cancellation of my policy on 22nd August 2012.
grounds for cancellation- 1) different terms and conditions. 2) term period should be 5 years but its is 10 years. 3) Signature Fraud - Signature on the policy is not mine as i was not available at home when thee policy was purchased. thee broker told my mother that he will come to our house for completion of thee policy documents, but he never did.
we were not at home when thee policy documents came to our house.
The letter for cancellation has been submitted to thee Mehrauli Branch on thee same date. There I had a meeting withe Mr. Atul to whom thee letter was submitted. Later on after 27 days i.e. 18 Sept 2012 i received a Specimen Signature Form- Annexure A for verification of my signatures by a Gazetted officer. The same was submitted to Mr. Atul on 24th Sept 2012. Then he assured me that he will forward thee request for cancellation and will get back to me within 15 days. Its been more than a month and he hasn't given a call back regarding thee case. I have been trying to call him but he is not answering. Then when i called up customer care on 7th November 2012 and had had a word withe a senior executive he told me that nothing regarding my policy has been updated.

please help me how to go about this. and whether i should take some legal action against them.

Ankit Jindal
[protected]
[protected]@gmail.com