Intel — my processor problem

Address:

Kolkata, West Bengal

Dear Team, My shipment has been returned without any clarity any discussion, my processor still under warrenty, but it has been returned status given "customer defective shipped -rtc" funny things on there courier part not showing my full name as because courier agent was confused another things before sending my processor outlook was nice but now its not like that, i am really not satisfied with this type of servicing, this kind of service not accepted from INTEL like a high esteemed institution, THANKS & REGARDS, MANOJ BHATTACHARYAYA [protected] On[protected]:00, [protected]@intel.com wrote: Date : 2015-Mar-25 Dear Customer, Thank you for your interest in Intel products. This notification provides information to help you track the shipment status of the products you ordered. Order Information Order Number: [protected] Order Date: 2015-Mar-16 Products shipped to you: Row No : 1 Part No : BX80623I32100 Product : CPU, CORE I3-2100 (3M CACHE, 3.10 GHZ) Ship Date : 03/25/2015 Carrier Desc : Others Waybill No : E991Q0720617 To check delivery status of your shipment, refer to the tracking number & courier name above and visit appropriate web site: DTDC: http://dtdc.in/ [1] Sahara Express: http://www.saharaexpress.com/ [2] General instructions for receiving a product from Intel: - If you see signs of pilferage or tampering, do not accept the package. Report the incident to Intel immediately using the contact information below. If there are no signs of pilferage or tampering, please make sure that the unit/s match the information provided on the commercial invoice before you sign for the package. - The courier may ask for a valid ID from the person receiving the package. For further information and assistance contact Intel Customer Support by phone at:[protected], or send e-mail to [protected]@mailbox.intel.com [3], or open a web chat: http://support.intel.com/support/replacements.htm [4] Intel Customer Support business hours are Monday through Friday 10:00 A.M.– 7:00 P.M.(excluding regional & public holidays). Walk in service center are available from : Monday to Friday – 9.30 AM to 5.30 PM Saturday – 9.30 AM to 1 PM (excluding regional & public holidays) Intel Support and Service team has information available to you online at the following Web site: http://support.intel.com. [5] This site has general and technical information about product features and upgrades. Links: ------ [1] http://dtdc.in/ [2] http://www.saharaexpress.com/ [3] http://allensindia.com/[protected]@mailbox.intel.com [4] http://support.intel.com/support/replacements.htm