Internet — Internet service after 25 days not resolved

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Request timed out.From: Chandresh Kothari
To: [protected]@relianceada.com, consumercomplaints.[protected]@gmail.com, [protected]@network18online.com, [protected]@network18online.com, [protected]@moneycontrol.com, IDC.[protected]@relianceada.com, Reliance Customer Care
Cc:
Date: Sun, 15 Nov 2015 14:26:33 +0530
Subject: proof inside attached[protected] id is that till today after 15 day s not resolved instead of 24 hrs layers all employer of r com incl of higher authority
(9:34) Nimmy: Good Morning!
Welcome to Reliance Broadband Chat Service.
How may I assist you?
(9:35) chandresh kothari: Subscriber ID[protected]
(9:35) chandresh kothari: The complaint is already registered vide Service Request ID[protected]
(9:35) Nimmy: Thank you for providing your subscriber ID.
(9:36) chandresh kothari: (13:52) chandresh kothari: refer all detail refer all detail
(13:52) chandresh kothari: all detail mentioned read care fully
(13:53) chandresh kothari: then asked a quetations
(13:53) chandresh kothari: many times ping cut constant not resolved
(13:53) chandresh kothari: how we worked
(13:54) Naziya: Are you using services through WIFI router?
(13:54) chandresh kothari: your eng came dt 9/11/2015 no is [protected]
(13:55) chandresh kothari: no broad band
(13:55) chandresh kothari: wire line
(13:55) chandresh kothari: all detail given to you
(13:55) chandresh kothari: asked to me changed a cable but yet not came right now today
(13:56) chandresh kothari: after 24 hrs but now 5 days not came
(13:57) Naziya: Sir, are you using services through WIFI router?
(13:57) chandresh kothari: send to him for uegent basis
(13:58) Naziya: May I know the modem status (CPE LED's Lights)?
We request you to with the below mentioned details:
Power LED : Blinking/stable
WAN/DSL : Blinking/stable
LAN: Blinking/stable
(13:58) chandresh kothari: broadband
(13:58) chandresh kothari: wireline
(13:59) chandresh kothari: modem
(13:59) Naziya: Please provides us the above details.
(14:00) chandresh kothari: power on, dslon, ethernet blinked, internetoff
(14:00) Naziya: Okay.
(14:00) Naziya: Are you using services through WIFI router?
(14:01) chandresh kothari: wireline modemnot wifi
(14:01) Naziya: Please provide us your alternate contact number.
(14:01) chandresh kothari: [protected]
(14:02) chandresh kothari: we are not satishfied with rcom
(14:02) Naziya: Thank you for providing the alternate contact number.
(14:02) chandresh kothari: very poor service
(14:02) Naziya: We understand the inconvenience caused and take this as feedback to improve our service to meet your expectations.
(14:02) Naziya: Please wait for a moment while we register your complaint regarding the connectivity issue.
(14:03) chandresh kothari: your eng came dt 9/11/2015 no is [protected] asked to me changed a cable but yet not came right now today
(14:03) Naziya: We do understand your concern.
(14:04) Naziya: Thank you for being online.
(14:04) Naziya: We have registered your complaint regarding connectivity issue with Service Request ID[protected] and it will be resolved within 24 hours.
(14:05) Naziya: Are you online?
(14:06) chandresh kothari: ya
(14:06) chandresh kothari: your eng came dt 9/11/2015 no is [protected] asked to me changed a cable but yet not came right now today re sane him urgent basis
(14:08) Naziya: We have mentioned down your feedback for the same.
(14:08) chandresh kothari: we are now gone for consumers foram today our advocate is mr v m chauhan
(14:09) chandresh kothari: we had all proof on paper hard copy
(14:09) chandresh kothari: chat all persons & requested time out show, ping cut etc...
(14:10) Naziya: Further, we have registered your complaint regarding connectivity issue with Service Request ID[protected] and it will be resolved within 24 hours.
(14:10) Naziya: Be assured we will do our best to resolve your issue.
(14:11) Naziya: Is there anything else we can assist you with?
(14:12) Naziya: As there is no response from your end, we are disconnecting the chat.
(14:13) chandresh kothari: we are already send today chat & past chat to r com and also consumers foram today submit
(9:36) Nimmy: We have already registered your complaint regarding connectivity issue with Service Request ID[protected] which is in process and it will be resolved at the earliest.
(9:36) Nimmy: Be assured we will do our best to resolve your issue.
(9:36) chandresh kothari: AFTER 15 DAYS NOT SOLVED
(9:37) chandresh kothari: NOW WE ARE FIGHT ON CONSUMERS COURT WE ARE FILE A CASE TO R COM
(9:37) chandresh kothari: REFER ALL PAST DETAIL CARE FULLY
(9:37) Nimmy: We understand the inconvenience caused and take this as feedback to improve our service to meet your expectations.
(9:38) Nimmy: We do understand your concern sir.
(9:39) chandresh kothari: YOUR ALL EMPLOYED CHAT COPY AND ALL PROOF GIVEN TO CONSUMERS FORAM INCL YOUE SERVICE ENGNEEIERS DETAIL NOT GIVEN SERVICE FAKE CALL AND CAME
(9:39) chandresh kothari: chandresh kothari: your eng came dt 9/11/2015 no is [protected] asked to me changed a cable but yet not came right now today re sane him urgent basis
(9:40) chandresh kothari: Microsoft(R) Windows DOS
User ID: [protected] User Name * PALAK
Name *
chandresh
Surname *
KOTHARI
Address:
City:
RAJKOT
Country * India
Postal Code:
360001
State:
Phone:
[protected]
Office Phone:
[protected]
(C)Copyright Microsoft Corp[protected].

C:DOCUME~1TEST>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : y-fc4c696f70d44
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : reliancebroadband.co.in

Ethernet adapter Wireless Network Connection 5:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Atheros AR928X Wireless Network Adap
ter #5
Physical Address. . . . . . . . . : 00-17-C4-C2-6A-94

Ethernet adapter Local Area Connection 7:

Connection-specific DNS Suffix . : reliancebroadband.co.in
Description . . . . . . . . . . . : USB to Ethernet Adapter
Physical Address. . . . . . . . . :[protected]B-17-24
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 123.237.235.174
Subnet Mask . . . . . . . . . . . : 255.255.240.0
IP Address. . . . . . . . . . . . : fe80::207:18ff:fe0b:1724%6
Default Gateway . . . . . . . . . : 123.237.224.1
DHCP Server . . . . . . . . . . . : 10.9.240.64
DNS Servers . . . . . . . . . . . : 124.124.204.36
115.254.108.244
fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
Lease Obtained. . . . . . . . . . : Friday, November 06, 2015 10:48:28 A
M
Lease Expires . . . . . . . . . . : Friday, November 06, 2015 12:48:28 P
M

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter 6to4 Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : reliancebroadband.co.in
Description . . . . . . . . . . . : 6to4 Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 7B-ED-EB-AE
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 2002:7bed:ebae::7bed:ebae
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : reliancebroadband.co.in
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 7B-ED-EB-AE
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:123.237.235.174%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

C:DOCUME~1TEST>
(9:41) chandresh kothari: (15:05) Rupali: Good Afternoon!
Welcome to Reliance Broadband Chat Service.
How may I assist you?
(15:05) chandresh kothari:[protected]
(15:06) chandresh kothari: Microsoft(R) Windows DOS
(15:06) chandresh kothari: constant connecitivity failed issued
(15:06) chandresh kothari: refer today all data
(15:06) chandresh kothari: ping show requested time out
(15:07) chandresh kothari: how we are worked
(15:07) Rupali: May I know the exact issue you are facing?
(15:07) chandresh kothari: after our rent finished we are not required renued
(15:08) chandresh kothari: autometic connectivity failed
(15:08) Rupali: Let me reconfirm your Subscriber ID[protected].
(15:08) Rupali: We apologize for the inconvenience caused to you.
(15:08) chandresh kothari: each 1 or two monitus
(15:08) chandresh kothari: refer today works all data
(15:09) Rupali: Please be online.
(15:10) chandresh kothari: from 11 am to 1115 minitus 5 times failed when online chat with rcom
(15:10) Rupali: Thank you for being online.
(15:10) chandresh kothari: your co rajkot office already closed
(15:10) Rupali: We have already registered your complaint regarding frequent disconnection with Service Request ID[protected]On 06/11/2015 at 11:09:44 AM) which is in process and it will be resolved within 24 hours from the time complaint has been logged.
(15:11) chandresh kothari: not given service
(15:11) chandresh kothari: after taken payments lots fo probleams faces
(15:11) Rupali: We regret for the inconvenience caused to you.
(15:11) chandresh kothari: refer my id all data
(15:12) chandresh kothari: after finished our time when we are switch to gtpl co
(15:12) Rupali: We regret for the inconvenience caused to you.
(15:13) Rupali: Further, we have already registered your complaint regarding frequent disconnection with Service Request ID[protected]On 06/11/2015 at 11:09:44 AM) which is in process and it will be resolved within 24 hours from the time complaint has been logged.
(15:13) Rupali: Be assured that we will do our best to assist you with your concern.
(15:13) Rupali: Is there anything else we can assist you with?
(15:14) chandresh kothari: we are not satishfied with co service
(15:14) Rupali: We understand the inconvenience caused and take this as feedback to improve our service to meet your expectations.
(15:14) Rupali: Be assured that we will do our best to resolve your complaint.
(15:14) Rupali: Is there anything else we can assist you with?
(9:41) Nimmy: We regret for the unpleasant experience faced by you.
(9:41) chandresh kothari: (11:28) milindm: Good Morning!
Welcome to Reliance Broadband Chat Service.
How may I assist you?
(11:28) chandresh kothari: Microsoft(R) Windows DOS
User ID: [protected] User Name * PALAK
Name *
chandresh
Surname *
KOTHARI
Address:
City:
RAJKOT
Country * India
Postal Code:
360001
State:
Phone:
[protected]
Office Phone:
[protected]
(11:28) milindm: Thank you for providing the information.
(11:29) chandresh kothari: my friday complain till today not solved
(11:29) milindm: Are you using Wi-Fi router?
(11:29) chandresh kothari: from 9.30 am to 11am 20 times ping cut probleeasms
(11:30) milindm: Are you online?
(11:30) milindm: We apologize for the inconvenience caused to you.
(11:30) chandresh kothari: (15:05) Rupali: Good Afternoon!
Welcome to Reliance Broadband Chat Service.
How may I assist you?
(15:05) chandresh kothari:[protected]
(15:06) chandresh kothari: Microsoft(R) Windows DOS
(11:30) milindm: Are you online?
(11:30) chandresh kothari: refer all past data thenasked me
(11:30) chandresh kothari: tour 72 hrs finished
(11:31) milindm: As there is no response from your end, we are disconnecting the chat.
(11:31) chandresh kothari: given all detail
(11:31) milindm: We request you to check the ping status.
(11:31) milindm: Type ping default gateway and press enter.
Request you to check the result of Sent and Receive.
(11:32) chandresh kothari: all detail given to you refer care fully
(11:33) chandresh kothari: ping show autometic cut in a 3to 4 minitus from last 4 days
(11:33) chandresh kothari: show requested time out show
(11:33) milindm: Please provide us your contact number.
(11:33) chandresh kothari: all detail given to you
(11:34) chandresh kothari: [protected]
(11:34) milindm: Thank you for providing the information.
(11:34) milindm: Please wait for a moment while we register your complaint regarding the connectivity issue.
(11:34) chandresh kothari: incl last complain no
(11:34) chandresh kothari: Rupali: Further, we have already registered your complaint regarding frequent disconnection with Service Request ID[protected]On 06/11/2015 at 11:09:44 AM) which is in process and it will be resolved within 24 hours from the time complaint has been logged.
(11:34) milindm: The complaint about connectivity registered with Service Request ID[protected] has been resolved from our end.
(11:35) chandresh kothari: till today same probleams
(11:35) milindm: We have registered your complaint regarding connectivity issue with Service Request ID[protected] and it will be resolved within 24 hours.
(11:35) milindm: Be assured that we will do our best to resolve your complaint.
(11:35) chandresh kothari: why tou leyre
(11:35) milindm: We understand the inconvenience caused and take this as feedback to improve our service to meet your expectations.
(11:35) chandresh kothari: not came call n not solved
(11:36) chandresh kothari: till today data refered from 9.30am to 11 am 20 times cut
(11:36) milindm: Our engineer will rectify the fault within 24 hours and you will be intimated through SMS or by the engineer.
(11:36) chandresh kothari: requested time out show
(11:37) chandresh kothari: but after 72 hrs not solved
(11:37) chandresh kothari: you are all fake
(9:41) Nimmy: Sir, we have already escalated your issue to our higher authority, they will do the needful and contact you at the earliest.
(9:41) chandresh kothari: (11:37) milindm: We have noted down the feedback and forwarded the same to the technical team and will ensure that the problem gets resolved at the earliest.
(11:38) milindm: Are you online?
(11:38) chandresh kothari: ya
(11:39) chandresh kothari: given no of service engineeier
(11:39) milindm: Your concern about contact number, we are unable to provide you the same.
(11:40) chandresh kothari: after taken salary any body not worked copy send to cnbc awaz show
(11:40) chandresh kothari: also your legal department all chat copy send through notice
(11:41) milindm: Sir, we have escalated your issue to our higher authority, they will do the needful and contact you at the earliest.
(11:41) milindm: We will do our best to resolve your complaint.
(11:41) milindm: Is there anything else we can assist you with?
(9:42) chandresh kothari: REFER ALL DETAIL TILL TODAY 1 OF NOVEMBERDS TILL TODAT
(9:42) Nimmy: Be assured that we will do our best to assist you with your concern.
(9:43) chandresh kothari: WHEN FINISHED YOUR 24 HRS AFTER 16 DAYS ? YET NOT SOLVED
(9:44) Nimmy: We understand the inconvenience caused and take this as feedback to improve our service to meet your expectations.
(9:46) Nimmy: Are you online?
(9:47) chandresh kothari: YA
(9:47) chandresh kothari: SEND TODAY NOW YOUR SERVICE ENGINEERS RIGHT NOW
(9:48) chandresh kothari: MY NO IS [protected]
(9:48) Nimmy: Be assured our concern team will contact you at the earliest.
(9:49) chandresh kothari: I AM WAITING FOR HIM NOW
(9:49) Nimmy: Be assured that we will do our best to assist you with your concern.
(9:51) chandresh kothari: WE ARE TIRED FORM R COM IN EVERY 3TO 4 MINITUS PING CUT PROBLEAMS IN OUR BUILDING YOUR CO BLACKLIST GETOUT ALL CONNECTION WE HAD 42 OFFICES IN AVADHPLAZA NOW JOIN TO GTPL CO
(9:52) Nimmy: We regret the inconvenience.
--
WE ARE SINCE 1999 LEADER IN OFFICE AUTOMATION WE ARE ONLY PROVIDE OUR ALL PRODUCTS 3 THREE YEAR WARRANTED AS A FREE SERVICE AT SERVICE POINT ALL PRODUCTS OUR OWN R&D.
OUR PRODUCTS ARE; ONLINE CURRENCY-COUNTING & FAKE DETECTED, (CURRENCY/FOREX BOTH) MANUAL CURRENCY/ FOREX DETECTOR, ELE. WEIGH SCALE ALL TYPE OF CAP 1MG. TO 200 TON. ALL TYPE OF DIGITAL SAFE, FIRE PROOF CARD READER, LOCKER. ALL TYPE OF PAPER SHREDDERS, STRIP-CUT, CROSSCUT, 3 SHEET TO 12 SHEET CD/DVD SCRATCHED OR DESTROYED. REMOTE OPERATED PERFUME DISPENSER...& ELE PRODUCTS.

*THANKS & REGARDS*

CHANDRESH J KOTHARI
( REGIONAL MANAGER )
SAURASHTRA & KUTCHH DIV.
*
*
PALAK HARD SOFT MARKETING
105, AVADHPLAZA, OPP ; THE CO - OP BANK OF RAJKOT LTD,
PANCHNATH MAIN ROAD,
RAJKOT. (GUJRAT) INDIA. 360001
M; [protected], [protected], [protected], TELE FAX;[protected].
E MAIL; [protected]@gmail.com
[protected]@rediffmail.com

--
WE ARE SINCE 1999 LEADER IN OFFICE AUTOMATION WE ARE ONLY PROVIDE OUR ALL PRODUCTS 3 THREE YEAR WARRANTED AS A FREE SERVICE AT SERVICE POINT ALL PRODUCTS OUR OWN R&D.
OUR PRODUCTS ARE; ONLINE CURRENCY-COUNTING & FAKE DETECTED, (CURRENCY/FOREX BOTH) MANUAL CURRENCY/ FOREX DETECTOR, ELE. WEIGH SCALE ALL TYPE OF CAP 1MG. TO 200 TON. ALL TYPE OF DIGITAL SAFE, FIRE PROOF CARD READER, LOCKER. ALL TYPE OF PAPER SHREDDERS, STRIP-CUT, CROSSCUT, 3 SHEET TO 12 SHEET CD/DVD SCRATCHED OR DESTROYED. REMOTE OPERATED PERFUME DISPENSER...& ELE PRODUCTS.

*THANKS & REGARDS*

CHANDRESH J KOTHARI
( REGIONAL MANAGER )
SAURASHTRA & KUTCHH DIV.
*
*
PALAK HARD SOFT MARKETING
105, AVADHPLAZA, OPP ; THE CO - OP BANK OF RAJKOT LTD,
PANCHNATH MAIN ROAD,
RAJKOT. (GUJRAT) INDIA. 360001
M; [protected], [protected], [protected], TELE FAX;[protected].
E MAIL; [protected]@gmail.com
[protected]@rediffmail.com

VISIT US AT; WWW.PALAKHARDSOFTMARKETING.TRADEINDIA.COM
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(12:54) Naziya: Good Afternoon!
Welcome to Reliance Broadband Chat Service.
How may I assist you?
(12:54) chandresh kothari:
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(12:55) chandresh kothari: refer past all detail
(12:55) chandresh kothari: if you req all chat copy?
(12:55) Naziya: Sure! I will help you for the same.
(12:55) chandresh kothari: we are provide
(12:55) Naziya: Let me reconfirm your Subscriber ID[protected].
(12:55) chandresh kothari: ya
(12:57) chandresh kothari: when resolved
(12:57) Naziya: We have already registered your complaint regarding connectivity issue with Service Request ID[protected] and it will be resolved at the earliest.
(12:57) chandresh kothari: but when after 2 day not resolve?
(12:57) Naziya: We regret the inconvenience.


Chandresh Kothari
3:42 PM (13 minutes ago)

to consumercompla., broadband
You are now chatting with Nimmy
(15:35) Nimmy: Good Afternoon!
Welcome to Reliance Broadband Chat Service.
How may I assist you?
(15:35) chandresh kothari:
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(15:36) chandresh kothari:


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(12:54) Naziya: Good Afternoon!
Welcome to Reliance Broadband Chat Service.
How may I assist you?
(12:55) Naziya: Let me reconfirm your Subscriber ID[protected].
(12:55) chandresh kothari: ya
(12:57) chandresh kothari: when resolved
(12:57) Naziya: We have already registered your complaint regarding connectivity issue with Service Request ID[protected] and it will be resolved at the earliest.
(12:57) chandresh kothari: but when after 2 day not resolve?
(12:57) Naziya: We regret the inconvenience.
(15:36) Nimmy: Let me reconfirm your Subscriber ID[protected]
(15:36) chandresh kothari: ya
(15:36) Nimmy: We have already escalated your issue and we are working on the same and it will be resolved at the earliest.
(15:37) chandresh kothari: today 15 time ping cit
(15:37) chandresh kothari: how we are worked
(15:37) Nimmy: We apologize for the inconvenience caused to you.
(15:38) chandresh kothari: online with nse and bse which rates given to customers we are claimed all loss to r com through consumers court with all detail of proof copy
(15:38) Nimmy: Your issue is already with our concerned department, they are working on same and it will get rectified at the earliest.
(15:39) chandresh kothari: 24 hrs ins tend of 24 days you are all full
(15:40) chandresh kothari: if all employer required extra money for this we are paid to you for resolved a complain
(15:41) Nimmy: We do understand your concern .
(15:41) Nimmy: We have taken up your issue and we will get it resolved on priority.

Internet — I want call details

Sir this is my number [protected] please send the my incoming and outgoing calls details

Sir my name is sage srinivas on 19 march 2019 this date 805 rupees was debitted from my sbi savings account i don't made any transaction but the money was debitted to ur inb avenues india private limited plz send back my money as soon as possible the transaction id is[protected]
Plz send my money back please..