Reliance Broadband — Connection not working since it was installed

Address:

Indore, Madhya Pradesh

I had this connection installed on 28/04/2013 (ID[protected] and its been 12th day today since I had this connection. Unfortunately, Reliance failed to provide me connectivity in 9 out of 12 days. Well this is no strange after having this connection I figured out on internet that there are thousands of people suffering from ill services of Reliance Broadband.

Well, I requested them to discontinue this connection on phone many times and they'ld put my call on hold telling me to wait until they transfer the call to billing and no one will ever show up again on the call.

Many times I emailed the customer care for the same but either they'd respond with the "assurance of our best services" templates or they don't respond at all like they don't care.

Taken a step forward I am stopping the cheque which I issued for the installation and advanced rental payment.

Hopefully this would attract their attention.