Reliance Netconnect + — Worst internet connection of reliance netconnect + | |||
I have been using netconnect + since last 1.5 years. After being such a long customer still they are fooling me. My data card number is : [protected] . Now I have been complaing about low speed since last 10 days. The customer care always takes my complain and after 8 hrs, I receive an sms stating your complain has been resolved but nothing changes in my usage. While purchasing the device they had promised me that you will get the speed up to 3.1 mbps but my speed never goes above 200 kbps. They even made me change my device by telling me that my device has a problem. So I purchased a new device but still the same problem. Now they are telling me that the problem is in your locality but my friend who uses the same device gets a good speed, then why not me. Reliance has been very irresponsible in the means of have a good reputation with net connect + because many people have a lot of complaints but they never solve the issue. They made me purchase a new device in spite of me having a working device which costed me 1200/- Inr reliance is fooling the people by telling people that you will get speeds upto 3.1 mbps but you never get the speed above 200 kbps then why should we pay such a big amount every month. My plan is a high speed plan. Was this information helpful? | |||
4 Comments | |||
Comments
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Reliance Netconnect — worst internet connection
i purchased reliance netconnect usb modem for 2500 rps and i was assured a speed o[censored]pto 153.6kbps but i recieve speed less than 10kbps,and to download a data of 1mb it takes nearly an hour,i believe bsnl dial up which gives speed 56 kbps is far more better than this, shame on reliance..