[Resolved] Intex Mobile — After sale service | |||
On 24th may'16 i gave my handset (Aqua power+) for repairing to intex service centre, pimpri, pune for malfunctioning of the above (Vide job sheet no.[protected] t001);they called me on 26/05/16 to take my handset duly repaired. But i noticed earlier problem is sustained as it was earlier. They informed me problem is associated with 'touch-screen', it will take 10~15 dys. Time, since the part will be procured from delhi... On 08/06/16 again i received another jobsheet no.[protected]t001 of the same (Not clear the reason!!) & till date i am yet to receive my handset. I would raise the issue why it is taking more than a month time to resolve it from a co. Of repute like intex. Is it acceptable to any customer??? Really i feel very sorry to say such worst service rendered by a co., even the product is still under warranty. Was this information helpful? | |||
Aug 17, 2016 Complaint marked as Resolved Intex Technologies customer support has been notified about the posted complaint. Verified Support Jun 29, 2016 Intex Technologies Customer Care's response We are working on your complaint and we will try to resolve it as soon as possible. Also we will update the status to you accordingly.
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A 61, Okhla Industrial Area, Phase - II, Delhi, Delhi, India - 110020
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