[Resolved]  Intex Mobile — Complaint for newly purchased mobile

Address:Thane, Maharashtra

I have purchased a mobile on[protected] from shop but problem is when I am going in lift or roaming area network it is showing full network but it shows call barring and call are not connected when I switch off and on my mobile starts working properly I have to do this every time from last 2 days and flash light is also not proper it shows very dim light. I have visited 6 service centre today out of which 4 were closed only 2 were open but both of them were unable to give me proper service today was the last date of replacement I had already sent you a mail and attachment of the bill so I am requesting you please give me proper suggestion I have already talked with your service center number even they were unable to give me proper service and suggestion.
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Complaint marked as Resolved 
I have send mail to flowing email id to intex company '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]'; 'Intex' and call so many time to customer care no 1860 108 5555. she is also given complaint id no is (201526165038370), (201539134245863) and My job sheet no is (501287103015T001) dated 28-01-15 and IMEI No is 911403850941927.
Intex Technologies customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2016
Intex Technologies Customer Care's response
We apologize for the inconvenience caused and request you to kindly get the complaint registered with our authorized service center and share the job sheet no. or the complaint no.with us so that we can process your request.
Complaint comments 

Comments

I have visited 6 service centre today out of which 4
were closed only 2 were open but both of them were unable to give me proper
service today was the last date of replacement I had already sent you a mail
and attachment of the bill so I am requesting you please give me
proper suggestion I have already talked with your service center number even
they were unable to give me proper service and suggestion.
Hi Team,
I have visited so many time to
service centre regarding my handset fault (Intex Aqua Star 5.0). last
time I have submitted my handset on 28-01-15 after that I have also
visited so many time in service center and call to customer care . They
told me since 20 days that your handset is replaced (intex Aqua Star HD) and
pending for dispatch from company.
I request please help me regarding this issue.


My job sheet no is[protected]T001) dated
28-01-15.


Regards
J Thakur.
+91 [protected]
I have purchased a mobile on[protected]
from shop but problem is when I am going in lift or roaming area network it is
showing full network but it shows call barring and call are not connected when
I switch off and on my mobile starts working properly I have to do this so many
time .
last time I have submitted my handset on 28-01-15 after that I have also
visited so many time in service center and call to customer care .
They told me since 15 days that your handset is replaced (intex Aqua Star HD)
and pending for dispatch from company. And also send mail to the email id but I
have not received proper feedback from company.

I am requesting you please give me proper
suggestion.

My job sheet no is[protected]T001) dated 28-01-15
and IMEI No is [protected].


Regards
J Thakur.
[protected]
I have purchased a new intex mobile on[protected].on the second day of my purchase, i have a problem regarding to that mobile.Data connectivity is not working, if the mobile is restarted it works for two hours and again it stops working.so i kindly request the team to provide me a proper solution to my problem regarding the mobile.

Aqua 3g Pro

I have a problem in my mobile phone. My mobile Phone is charging but not giving Battery Back-up, Mera mobile kal 523Minutes Charge Hua And sirf 2 Huors mein Hi Discharge ho gaya.
yeh charge toh ho rha hai per Battery Back-up bilkul bhi nahin de rha hai.
please you do something.

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