Intex Mobile / Intex Technologies — Delay in repairing of mobile phone

Address:

Rupnagar, Punjab, 140115

I purchased a mobile phone (intex aqua power hd) of intex company on 15 feb 2016 from local market. after two months from the date of purchase, the mobile phone started to show network problem. i reported the matter to intex customer care centre located at kiratpur sahib (punjab) on 06 jun 2016 and they had sent my mobile to company for repairing under job sheet no[protected]t001. its more than one month now, i have not yet received my mobile phone back.

I approached customer care centre of intex mobile located at kiratpur sahib to inquire where about of my mobile phone. someone is saying they have sent my mobile phone again to the company for replacement of battery, someone is saying it takes time to return back, someone is saying i will receive it on that day, on that day. i am fed up with the procedure being followed by the company customer care centre. no one is attending the me properly. no one is replying my queries. even they have started to avoid to attend my phone calls.

The company has cheated me and harsh me.

May i request you for the justice and kindly process my case.