[Resolved]  Intex Mobile — mobile service centre fraud

Address:

Jamnagar, Gujarat

tarmalvk on Sep 29, 2014 Dear sir I have bought new intex mobile on Date:[protected] from jamnagar. After a 20 days of my purchase my phon network goes slow so i think that there was a problem due to my sim so i interchange my sim again after 8 days network goes down so i again interchange my sims but at that time after interchanging sim when i restarted my phon than no network found again i have swtch off my phon and than again interchange sims but still there is no network coverage so next day i was gone to intex service station on Dt.[protected] but they refused to take my phon for service in reason they ask me we are liable to take 32 or 35 phones per day so i register complaint using toll free no with complaint no [protected] Next day i was send my phon with my brother again they refused to take my phon under service but my brother given phone to service station forcefully than on Date[protected] i got a confirmation of my phone received from service station " Dear Customer, Your product received for repair vide Jobsheet No.[protected]T001We will inform you once product is repaired. Assitance Call.[protected]" After this i have contacted service station on[protected] but they replied my phone was sent in service station for check and its status is part pending than i go from there again i contacted on[protected] still they given me same answer as before after 15-09 i was tried twice a week to contact service station but same reply at last on 26-09 they told me that your phon will be received after 3 days so today[protected] i have sent my brother to take my phon back when my brother asking a person on a service desk a person replied your phon is not under warranty because it a physical damage and we was sent your phone to company after your confirmation on Dt.[protected] I have requested a person many time that my phone is not physically damaged and you never contacted me about this problem but service person not hearing my request so warned him and take my service job sheet back from him without take my phon back because a service person trying to fraud with me please do needfull for me sir. Contact address Intex service centre Nr.townhall, Jamnagar. Mo[protected]. My contact no is [protected] Please do needful for my Justice