[Resolved]  Intex Mobile — worst customer service

Address:Panchkula, Haryana

Dear concern, I purchased an intex smartphone named intex aqua i4 plus on 11 march 2014 from a retail store. Actually i was samsung user earlier but after so many benifits which sales person has shown me I choosed to go with intex. And i was completly satisfied with device. but after 4 months it fells and display is broken. Then I checked in local market where display is for 1000. but instead of local display i've ordered for the same in intex service centre. branch- abhaypur panchkula. ph. 5018302 but after 15 days when i got it back the display was very cheaper in quality.visual quality was very poor. and their person has purchased that phone from me in 1600 /-because he said all displays of intex are chineese and they can't fix this fault. sold 7500 /- phone in 1600 /- I went there to get it repair but unfortunately had to sold to him. and now i came out of intex family and would suggest to every one not to use an intex phone. guys a device can bse trustless bcoz its a machine after all but customer service should be reliable. Sorry intex but really dissapointed from your service. ...sahib panchkula .[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Intex Technologies customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello Guys,

This is Srikanth from Hyderbad, I bought Intex Aqua Y2 1Month ago,

Recently it has been dead with no reason and i contacted the servicing center (Prime tech) which is at Abids on 17th of this month.

Owner of the servicing center (Shyam) informed me issue may be fixed in 2days, Visited the center after 3 days and he asked to wait another 2 days i was still ok for that .

Visited the third time told me to wait another day at last i got my phone back today with the IMEI number and the mobile changed ..

The phone which i got its not mine only the sticker of IMEI inside the phone is mine

My IMEI number is 1.[protected], 2.[protected]

The phone IMEI number which i received from the servicing center 1.[protected], 2.[protected],

I would request u guys to take an action on him, got to tell u so many things plz contact me as early as possible on this num: +91-[protected].


Thanks&Regards
Srikanth K
Hello Guys,

This is Srikanth from Hyderbad, I bought Intex Aqua Y2 1Month ago,

Recently it has been dead with no reason and i contacted the servicing center (Prime tech) which is at Abids on 17th of this month.

Owner of the servicing center (Shyam) informed me issue may be fixed in 2days, Visited the center after 3 days and he asked to wait another 2 days i was still ok for that .

Visited the third time told me to wait another day at last i got my phone back today with the IMEI number and the mobile changed ..

The phone which i got its not mine only the sticker of IMEI inside the phone is mine

My IMEI number is 1.[protected], 2.[protected]

The phone IMEI number which i received from the servicing center 1.[protected], 2.[protected],

I would request u guys to take an action on him, got to tell u so many things plz contact me as early as possible on this num: +91-[protected].


Thanks&Regards
Srikanth K

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Intex Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2004
    Pending
    0
    Resolved
    667
    Intex Technologies Address
    A 61, Okhla Industrial Area, Phase - II, Delhi, Delhi, India - 110020
    View all Intex Technologies contact information