[Resolved] Intex Technologies — two months gone mobile not repaired and returned | |||
on 1-5-2015 i handed over my intex aqua i5hd to msv center (intex care ranchi) as its sensor was not working which hey returned on[protected] bu two days later its imei no was showing invalid and also charging problem was here . again i handed over it to msv centre . but then after they had not returned my mobile . in between when i called there they said tomorrow you will get your phone but the next day they did not returned my phone . on[protected] i was called to collect my phone, on that day i was to wait for whole day and at evening i was delivered my phone but again he imei no was invalid. they keep on renewing my job sheet only and not returned my mobile .on 1-6-2015 they again called me afer i called to ask whether my mobile is ready or not they said come and collect your mobile . but this time the primary camera was not working and when i asked to get it correct then they said "his mobile will be send to head office and you will have to wait for one week" . since then every week they say next week, next week, but yet they have not returned my mobile. and when i called to head office they are saying that it took imei please contact us on 1-7-2015 and then we will see. please look after my problem, its really poor performance of intex, totally wastage of my money. i m very much disappointed. since last two months i m withouy any contact getting loss on my personal life. Was this information helpful? | |||
Complaint marked as Resolved
intex replaced my intex aqua i5 hd with intex desire. as compared both replaced mobile marke value is less than my older mobile and also the replaced mobile lack of camera of better quality. older was 13 mp but they replaced with 10 mp camera mobile . they took two months to do this simple thing ., really poor performance of intex care. lets see how the new mobile performs and what more problems i will have to face in future. Intex Technologies customer support has been notified about the posted complaint. | |||
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A 61, Okhla Industrial Area, Phase - II, Delhi, Delhi, India - 110020
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